Section 17:Troubleshooting 195
Program Problems
If the above guidelines do not help you to solve the
problem, take note of:
• the model and serial numbers of your phone
• your warranty details
• a clear description of the problem
Then contact your local dealer or Samsung after-sales
service.
I cannot select a contact
card when creating a
message
If the contact card does not have a phone
number or e-mail address, you cannot
select it. Add the missing information to
the contact card in Contacts.
PC Connectivity
Problems occur when
connecting the phone to
a PC
Make sure that ActiveSync is installed
and running on your PC. See the user’s
guide for ActiveSync on the CD-ROM.
For further information on ActiveSync,
see the help function on ActiveSync or
visit www.microsoft.com.
Problem Description Solution
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