How to recover my forgotten Samsung SmartCam SNH-1010N user ID or password?
To retrieve your user ID or password, go to the “Log-in page -> Find ID/PW” section and enter the e-mail address you used during registration. The user ID and/or a new password will be sent to this address. If you don't see the email, check your spam folder. Once logged in, it's recommended to change the temporary password.
What to do if I forgot my Samsung SmartCam SNH-1010N camera password?
You will need to create a new camera password. You can also reset the camera to its factory default settings by pressing and holding the Privacy button on the back of the device for at least 5 seconds. After the factory reset, access the camera and set the Private key again.
How to change the password or email address for my Samsung SmartCam SNH-1010N?
After logging in, click the settings icon and go to the “Account” page. From there, select the item you want to change (password or email address) and make the necessary adjustments.
Why is my Samsung SmartCam SNH-1010N Baby Monitor camera video not uploading to YouTube?
There could be a couple of reasons: First, YouTube's service policies vary by country, and the policy for your country might not allow uploads to YouTube. Second, YouTube might be limiting the upload size. Check the available free space in your YouTube account. If you don't have enough space, delete some videos or increase your storage limit.
Why are my Samsung SmartCam SNH-1010N capture images not uploading to Picasa?
There are a couple of potential reasons. First, Picasa's service policies differ depending on the country, and your country's policy may not allow uploads to Picasa. Second, Picasa might have restrictions on the upload size. Check how much free space you have in your Picasa account. If it's not enough, delete some existing images or increase the storage limit.
What to do if my Samsung SmartCam SNH-1010N Baby Monitor is registered, but not ready for network connection?
First, check if the front LED on the camera is on. If the wireless LAN LED is off, follow the instructions to establish a wireless LAN connection using WPS. If the problem continues even with the wireless LAN LED off, move the camera closer to the wireless access point and try again. Note that if you're using a cable LAN network, the wireless LAN LED should be off.
Why Samsung SmartCam SNH-1010N Baby Monitor camera is registered, but is not ready for network connection?
If the camera is registered but not ready for network connection, check if the front LED on the camera is turned on. If the wireless LAN LED turns off, follow the instructions to establish a wireless LAN connection using WPS. If the problem persists, move the camera closer to the wireless AP and try again. Note that if you are using a cable LAN network, the wireless LAN LED should turn off, and the product will connect to the server automatically through the AP.
Why is notification from Samsung Baby Monitor camera not transferred to Twitter?
If you're not receiving Twitter notifications from your Samsung Baby Monitor, go to Setup ? Video ? Motion/Audio and adjust the sensitivity as needed. Then, configure the Twitter notification settings from the Notification settings page at the bottom of the live screen.
Why will video not play in event alarms on my Samsung SmartCam SNH-1010N Baby Monitor?
Event videos are uploaded in confidential mode. Log in to the Google account where you uploaded the video.
What to do if there is no sound output from my Samsung SmartCam SNH-1010N video?
Sound output may not be supported, depending on your Internet service provider's policy. Try clicking the Voice icon on the video playback page, or check if the voice is turned on in your smartphone app.
General| Night Vision | Yes |
|---|---|
| Audio | Two-way audio |
| Connectivity | Wi-Fi |
| Mobile App | Samsung SmartCam app |
| Motion Detection | Yes |
| Sound Detection | Yes |
| Storage | Cloud and microSD card |
| Power Source | AC adapter |
| Compatibility | Android, iOS |
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