What to do if the alarm button doesn't work on my Samsung DVR?
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Tammy RogersSep 4, 2025
If the alarm on your Samsung DVR sounds and pressing the [ALARM] button on the front panel doesn't stop it, try the following steps using the [MENU] button: 1) To release the event monitoring mode: go to Monitoring Mode and set the duration of the event monitoring to Off. 2) To release the alarm sound: go to Event Record Mode - Alarm (Motion Detection/Video Loss) and deactivate the alarm sound. 3) To release the event: go to Event Record Mode - Alarm (Motion Detection/ Video Loss) and set the mode to Off.
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Brandon DavisAug 25, 2025
What to do if my Samsung SRD-850D DVR displays 'NO HDD' icon?
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Lindsey EstradaAug 25, 2025
If your Samsung DVR displays the “NO HDD” icon and an error message, check the HDD for connection. If the problem persists in a normal condition, contact the nearest service center to have the HDD checked by the service personnel.
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Beverly SuarezAug 25, 2025
What to do if my Samsung SRD-850D does not recognize all installed disks?
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Courtney YatesAug 26, 2025
If your Samsung DVR does not recognize all the installed disks, it may simply need more time to recognize multiple external HDDs, so try again in a moment. If the problem persists, it may occur due to a mechanical error of the HDD installed, so try again with a different HDD.
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Bryce WarnerAug 26, 2025
Why does my Samsung SRD-850D display a black screen on some channels?
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Cassidy IngramAug 26, 2025
If some channels on your Samsung DVR display a black screen even if they receive video sources, first check if the camera connected to the system properly displays the image and if the camera is properly supplied with power. Sometimes, this problem may occur on a channel with weak video signal from a video distributor that is connected to multiple systems. In this case, input the video source of the camera directly into the DVR.
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theodorewatsonAug 27, 2025
What to do if my Samsung SRD-850D system does not turn on?
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Michael AlvarezAug 27, 2025
If your Samsung DVR system does not turn on, check if the power supply system is properly connected. Also, check the system for the input voltage from the power source. If the problem persists even after you have taken the above actions, check the power supplier and replace it with a new one if necessary.
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Amber ThomasAug 28, 2025
How to fix Samsung DVR not recognizing additional HDD?
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Victoria RichAug 28, 2025
See the compatibility list to check if the additional HDD is supported by the Samsung DVR. For the compatibility list, contact the retailer where you purchased the DVR.
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Billy DoughertySep 9, 2025
How to improve the recording quality on my Samsung SRD-850D?
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Carmen YoungSep 9, 2025
If the image quality of the recording data on your Samsung DVR isn't satisfactory, try increasing the resolution and quality level in Menu – Record – Quality / Resolution. Select a bigger size when specifying the recording size (4CIF>2CIF>CIF). Specify a bigger level for the recording quality. Keep in mind that increasing resolution and recording quality will increase the data size, filling the HDD faster and overwriting existing data sooner.
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Joseph KaiserSep 10, 2025
What to do if the REC button doesn't work on my Samsung SRD-850D DVR?
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Jeanne CortezSep 10, 2025
If you press the [REC] button on the front panel of your Samsung DVR and the REC indicator doesn't flash, and the player doesn't start recording, check if there is free space on the HDD. Also, verify that the record mode is set to ON in the record mode setting.
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Jeffrey OlsonSep 3, 2025
How to fix a Samsung SRD-850D DVR that does not turn on?
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Rachel FrenchSep 3, 2025
If your Samsung DVR does not turn on and the indicator on the front panel remains off, check whether the power supply system is properly connected. Also, verify the system's input voltage from the power source. If the problem continues, it might be necessary to inspect the power supplier and replace it if needed.
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Marie GibsonSep 1, 2025
Why does my Samsung DVR say 'Need to reset date/time'?
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Kendra ThorntonSep 1, 2025
If your Samsung DVR displays a message saying “Need to reset date/time,” it means there's an issue with the internal clock's time setting or the clock itself. In this case, it is recommended to contact the retailer or a service center for further assistance.
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