What to do if I forgot my Samsung DVR password?
- JjamesalexanderAug 23, 2025
Contact the DVR administrator for help.
What to do if I forgot my Samsung DVR password?
Contact the DVR administrator for help.
Why can't I move the cursor to the Start button on my Samsung DVR calendar search?
If the cursor will not move to the Start button when you start the calendar search on your Samsung DVR, check if the channel and the date that you want to play are marked with the V symbol. Both channel and date should be checked before you can start playing with the Start button.
Why won't my Samsung SRD-850D DVR start recording when I press the REC button?
If the REC indicator does not flash, nor does the player start recording when you press the [REC] button on the front panel of your Samsung DVR, check if there is a free space on the HDD for the recording and if the record mode is set to ON in the record mode setting.
How to fix Samsung DVR not recognizing external SATA HDD?
See the compatibility list of external storage devices to check if the connected device is supported by the Samsung DVR. For the compatibility list, contact the retailer where you purchased the DVR.
How to fix Samsung DVR not recognizing additional HDD?
See the compatibility list to check if the additional HDD is supported by the Samsung DVR. For the compatibility list, contact the retailer where you purchased the DVR.
What to do if my Samsung SRD-850D system does not turn on?
If your Samsung DVR system does not turn on, check if the power supply system is properly connected. Also, check the system for the input voltage from the power source. If the problem persists even after you have taken the above actions, check the power supplier and replace it with a new one if necessary.
Why does my Samsung SRD-850D display a black screen on some channels?
If some channels on your Samsung DVR display a black screen even if they receive video sources, first check if the camera connected to the system properly displays the image and if the camera is properly supplied with power. Sometimes, this problem may occur on a channel with weak video signal from a video distributor that is connected to multiple systems. In this case, input the video source of the camera directly into the DVR.
What to do if my Samsung SRD-850D does not recognize all installed disks?
If your Samsung DVR does not recognize all the installed disks, it may simply need more time to recognize multiple external HDDs, so try again in a moment. If the problem persists, it may occur due to a mechanical error of the HDD installed, so try again with a different HDD.
What to do if my Samsung SRD-850D DVR displays 'NO HDD' icon?
If your Samsung DVR displays the “NO HDD” icon and an error message, check the HDD for connection. If the problem persists in a normal condition, contact the nearest service center to have the HDD checked by the service personnel.
Product color | Black |
---|---|
Channels quantity | 8 channels |
Maximum recording time | 6 h |
Video compression formats | H.264 |
Operating system installed | Embedded LINUX |
Display frame rate | 200 fps |
Display resolution | 1280 x 1024 pixels |
Audio input | 8 |
eSATA ports quantity | 2 |
USB 2.0 ports quantity | 3 |
Ethernet interface type | Gigabit Ethernet |
Supported network protocols | TCP/IP, DHCP, PPPoE, SMTP, NTP, HTTP, DDNS, RTP, RTSP |
HDD capacity | 1000 GB |
HDD interface | Serial ATA |
Optical drive type | DVD-RW |
Optical drive included | Yes |
Operating temperature (T-T) | 0 - 40 °C |
Operating relative humidity (H-H) | 20 - 85 % |
Power requirements | 100 - 240V AC ±10%, 50/60Hz |
Power consumption (typical) | 55 W |
Weight | 7500 g |
---|---|
Dimensions (WxDxH) | 440 x 430 x 88 mm |
Essential guidelines for safe operation and handling of the DVR.
Key notices and considerations before commencing DVR usage.
Details on battery specifications, handling, and safe system shutdown procedures.
Guidelines for operating temperature, Ethernet port usage, and system security.
How to use the numeric buttons for channel selection and system ID input.
Steps to match the remote control ID with the DVR's ID for proper operation.
Guidelines for selecting a suitable environment for DVR installation.
Instructions for mounting the DVR unit in a rack.
Procedures and precautions for installing additional Hard Disk Drives.
How to connect video, audio, and monitor outputs from the DVR.
Connecting USB devices like memory drives or external HDDs to the DVR.
Instructions for connecting external SATA HDDs for storage.
How to connect a Point of Sale (POS) device using the RS-232C port.
Details on connecting alarm input and output ports for event notification.
Connecting RS-485 devices like PTZ cameras for control.
Setting up network connections for remote access and monitoring.
Initial steps for starting the DVR system and shutting it down.
Process for accessing the DVR with user credentials to enable full functionality.
Method to restrict access to all DVR buttons via a password.
Explains the status icons displayed on the live view screen.
Explains how to switch between different screen layouts for live viewing.
Configuring the Spot Out monitor for specific event displays.
How to enlarge a specific area of the live video feed.
Controls for turning audio input on or off for the live screen.
Temporarily pauses the live video display.
Displays channels in sync with specific events like alarms or motion detection.
Configuring system properties, date, time, language, and permissions.
Setting the system's date, time format, time zone, and interface language.
Setting specific dates as holidays for recording and alarm schedules.
Managing user access and permissions for DVR functions and settings.
Configuring the administrator's ID and password for full system access.
Creating user groups and assigning menu access permissions.
Limiting user access to default menus and password changes.
Changing the password for a restricted user account.
Adding, editing, or removing users and configuring their viewer settings.
Defining restricted access for general users and network access.
Checking system version, updating software, and managing data backup/initialization.
Viewing current system version, broadcast format, and MAC address.
Steps to update the DVR's firmware using external storage media.
Copying and importing DVR settings using storage media.
Browsing logs for system startup, shutdown, and settings changes.
Reviewing logs of recorded events like alarms, motion, and video loss.
Viewing details of backup operations, including user, time, and device.
Setting video, audio, channel name, and dwell time for connected cameras.
Configuring PTZ camera settings like ID, port, and protocol.
Checking and managing connected storage devices (HDD, USB).
Formatting storage devices like HDDs or USB drives.
Setting alarm outputs and durations for HDD-related errors.
Configuring RS-485 communication for PTZ cameras and system keyboards.
Setting up properties for POS devices connected to the DVR.
Configuring monitor display settings and output formats.
Adjusting the position of OSD information on the monitor screen.
Configuring Spot Out terminals for event-driven video output.
Selecting screen layouts for live and playback modes.
Setting up a schedule for recording events on specific dates and times.
Setting the start and end times for recordings triggered by events.
Configuring resolution, frame rate, and quality for recorded video.
Setting disk end modes (overwrite/stop) and auto-delete functions.
Setting up sensor operation modes, connected cameras, and alarm outputs.
Configuring motion detection mode, sensitivity, and alarm output.
Defining the specific areas within a video frame for motion detection.
Setting up alarms for camera disconnections causing video loss.
Scheduling alarm outputs based on day of the week and time.
Backing up desired data to a connected device, specifying range, channel, and format.
Setting up network connection routes and protocols (Static IP, Dynamic IP, ADSL).
Configuring network protocol settings like TCP/UDP and ports.
Setting up Dynamic Domain Name System for remote network connections.
Setting image quality for data transferred over the network.
Configuring email notifications for events or at specific time intervals.
Setting event intervals and types for email notifications.
Managing recipient groups and their permissions for receiving event emails.
Adding, removing, and editing email recipients for notifications.
Configuring settings for the Simple Network Management Protocol.
Activating and getting started with PTZ camera control features.
Performing PAN, TILT, and ZOOM operations, and setting presets.
Saving, renaming, and deleting specific PTZ camera positions.
Optimizing PTZ camera settings specific to the DVR.
Accessing the menu to search recorded data by various criteria.
Searching for recorded video data based on a specific date and time.
Searching for events by channel and playing back the event data.
Searching for backup data from connected backup devices.
Searching for data related to POS transactions connected to the DVR.
Searching for recorded video based on detected motion in specified areas.
Playing stored video data from the HDD or backup devices.
Overview of Web Viewer capabilities for remote access to DVR functions.
Steps to connect to the DVR using a web browser and install ActiveX control.
Navigating and viewing live camera feeds through the Web Viewer interface.
Changing the display layout for multiple camera feeds in the Web Viewer.
Displays the IP address and status of the connected DVR.
Configuring how time information is displayed on the OSD.
Adjusting live screen modes like Sequence, Previous, and Next.
Capturing, printing, or recording live screens to a PC.
Identifying connected and unconnected live screen channels.
Controlling PTZ camera functions like zoom, iris, and focus via the viewer.
Changing the display layout for multiple camera feeds in the Search Viewer.
Displays the IP address and status of the connected DVR.
Adjusting live screen modes like Sequence, Previous, and Next.
Capturing, printing, or recording live screens to a PC.
Locating recorded video data using a calendar interface.
Viewing recorded video data status on a timeline after selecting a date.
Managing playback of recorded videos using playback control buttons.
Configuring general DVR system settings like date, time, language, and permissions.
Setting the system's date, time format, time zone, and interface language.
Setting specific dates as holidays for recording and alarm schedules.
Managing user access and permissions for DVR functions and settings.
Checking system version, updating software, and managing data backup/initialization.
Checking connected devices and configuring necessary settings.
Configuring settings for cameras connected to the DVR.
Configuring settings for PTZ cameras connected to the DVR, including ID and protocol.
Checking and changing settings for connected storage devices.
Setting alarm outputs and durations for HDD-related errors.
Viewing remote devices and configuring RS-485 settings.
Setting channel, preset, and communication port for POS devices.
Configuring monitor display settings and output systems.
Selecting output screen modes for the Spot Out port based on events.
Switching between live and playback modes.
Configuring recording settings, including schedules and options.
Setting start and end times for recordings triggered by events.
Setting resolution, frame rate, and quality for recorded video.
Setting disk end modes (overwrite/stop) and auto-delete functions.
Configuring settings for sensor, motion, and video loss detection events.
Setting up sensor operation modes, connected cameras, and alarm outputs.
Configuring motion detection mode, sensitivity, and alarm output.
Setting up alarms for camera disconnections causing video loss.
Scheduling alarm outputs based on day of the week and time.
Configuring network settings for remote access, monitoring, and mail forwarding.
Setting up Dynamic Domain Name System for remote network connections.
Setting image quality for data transferred over the network.
Configuring email notifications for events or at specific time intervals.
Managing recipient groups and their permissions for receiving event emails.
Adding, removing, and editing email recipients for notifications.
Configuring settings for the Simple Network Management Protocol.
Overview of mobile viewer capabilities for remote DVR access via smartphone.
Playing back files backed up in SEC format, which includes data and viewer files.
Detailed technical specifications for specific SRD DVR models.
Detailed technical specifications for other SRD DVR models.
Default settings for Date/Time/Language, Permission Management, and System Management.
Default settings for Camera, PTZ, Storage Device, and HDD Alarm configurations.
Default settings for Recording Schedule, Event Record Duration, REC Quality, and Record Option.
Default settings for Sensor Detection, Motion Detection, Video Loss, and Alarm Schedule.
Default settings for Network Connection, Protocol, DDNS, Live Transfer, Mailing Service, and SNMP.