If your Samsung DVR is not recording, first, make sure you see an image on the screen. If you do, check your recording settings. To manually record, press the [REC] button on the front panel of the DVR or on the remote control. To schedule recording, specify a desired time in Menu – Record - Recording Schedule. There are different recording options: Continuous (recording proceeds in any conditions at the specified time), Event (recording performs only if the event is of alarm, motion detection and video loss), Continuous / Event (if there is no event found, continuous recording will perform. If an event occurs, event recording will perform).
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Marie GibsonSep 1, 2025
Why does my Samsung DVR say 'Need to reset date/time'?
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Kendra ThorntonSep 1, 2025
If your Samsung DVR displays a message saying “Need to reset date/time,” it means there's an issue with the internal clock's time setting or the clock itself. In this case, it is recommended to contact the retailer or a service center for further assistance.
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debra61Aug 31, 2025
Why can't I move the cursor to the Start button on my Samsung DVR calendar search?
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Felicia RobertsAug 31, 2025
If the cursor will not move to the Start button when you start the calendar search on your Samsung DVR, check if the channel and the date that you want to play are marked with the V symbol. Both channel and date should be checked before you can start playing with the Start button.
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Alicia MartinezAug 30, 2025
Why won't my Samsung SRD-850D DVR start recording when I press the REC button?
C
Candice FosterAug 30, 2025
If the REC indicator does not flash, nor does the player start recording when you press the [REC] button on the front panel of your Samsung DVR, check if there is a free space on the HDD for the recording and if the record mode is set to ON in the record mode setting.
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Eric BryantAug 29, 2025
How to fix Samsung DVR not recognizing external SATA HDD?
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Kristen RiosAug 29, 2025
See the compatibility list of external storage devices to check if the connected device is supported by the Samsung DVR. For the compatibility list, contact the retailer where you purchased the DVR.
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Amber ThomasAug 28, 2025
How to fix Samsung DVR not recognizing additional HDD?
V
Victoria RichAug 28, 2025
See the compatibility list to check if the additional HDD is supported by the Samsung DVR. For the compatibility list, contact the retailer where you purchased the DVR.
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theodorewatsonAug 27, 2025
What to do if my Samsung SRD-850D system does not turn on?
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Michael AlvarezAug 27, 2025
If your Samsung DVR system does not turn on, check if the power supply system is properly connected. Also, check the system for the input voltage from the power source. If the problem persists even after you have taken the above actions, check the power supplier and replace it with a new one if necessary.
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Bryce WarnerAug 26, 2025
Why does my Samsung SRD-850D display a black screen on some channels?
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Cassidy IngramAug 26, 2025
If some channels on your Samsung DVR display a black screen even if they receive video sources, first check if the camera connected to the system properly displays the image and if the camera is properly supplied with power. Sometimes, this problem may occur on a channel with weak video signal from a video distributor that is connected to multiple systems. In this case, input the video source of the camera directly into the DVR.
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Beverly SuarezAug 25, 2025
What to do if my Samsung SRD-850D does not recognize all installed disks?
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Courtney YatesAug 26, 2025
If your Samsung DVR does not recognize all the installed disks, it may simply need more time to recognize multiple external HDDs, so try again in a moment. If the problem persists, it may occur due to a mechanical error of the HDD installed, so try again with a different HDD.
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Brandon DavisAug 25, 2025
What to do if my Samsung SRD-850D DVR displays 'NO HDD' icon?
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Lindsey EstradaAug 25, 2025
If your Samsung DVR displays the “NO HDD” icon and an error message, check the HDD for connection. If the problem persists in a normal condition, contact the nearest service center to have the HDD checked by the service personnel.
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