To Next PageTo Next PageWhy doesn't my Samsung SRD-870D DVR recognize all external HDDs?
If you've found that your Samsung DVR doesn't recognize as many disks as installed when you have connected multiple external HDDs, keep in mind that it takes time for the DVR to recognize multiple external HDDs. It may also occur due to a mechanical error of the HDD installed, so try again with a different HDD.
What does 'NO HDD' mean on my Samsung DVR?
If your Samsung DVR displays the “NO HDD” icon and an error message, first check the HDD connection. If the problem persists, it is recommended to contact a service center to have the HDD checked.
What to do if I forgot my Samsung SRD-870D DVR password?
Contact the DVR administrator for help.
How to fix a Samsung SRD-870D that does not turn on?
If your Samsung DVR does not turn on and the indicator on the front panel remains off, check whether the power supply system is properly connected. Also, verify the system's input voltage from the power source. If the problem continues, it might be necessary to inspect the power supplier and replace it if needed.
Why is my Samsung SRD-870D recording not working?
If your Samsung DVR is not recording, first, make sure you see an image on the screen. If you do, check your recording settings. To manually record, press the [REC] button on the front panel of the DVR or on the remote control. To schedule recording, specify a desired time in Menu – Record - Recording Schedule. There are different recording options: Continuous (recording proceeds in any conditions at the specified time), Event (recording performs only if the event is of alarm, motion detection and video loss), Continuous / Event (if there is no event found, continuous recording will perform. If an event occurs, event recording will perform).
Why does my Samsung DVR say 'Need to reset date/time'?
If your Samsung DVR displays a message saying “Need to reset date/time,” it means there's an issue with the internal clock's time setting or the clock itself. In this case, it is recommended to contact the retailer or a service center for further assistance.
Why can't I move the cursor to the Start button on my Samsung SRD-870D DVR calendar search?
If the cursor will not move to the Start button when you start the calendar search on your Samsung DVR, check if the channel and the date that you want to play are marked with the V symbol. Both channel and date should be checked before you can start playing with the Start button.
Why won't my Samsung SRD-870D start recording when I press the REC button?
If the REC indicator does not flash, nor does the player start recording when you press the [REC] button on the front panel of your Samsung DVR, check if there is a free space on the HDD for the recording and if the record mode is set to ON in the record mode setting.
How to fix Samsung SRD-870D DVR not recognizing external SATA HDD?
See the compatibility list of external storage devices to check if the connected device is supported by the Samsung DVR. For the compatibility list, contact the retailer where you purchased the DVR.
How to fix Samsung SRD-870D not recognizing additional HDD?
See the compatibility list to check if the additional HDD is supported by the Samsung DVR. For the compatibility list, contact the retailer where you purchased the DVR.
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