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Advanced Features
¦ Troubleshooting for Anynet+
Problem Possible Solution
Anynet+ does not work.
y Check if the device is an Anynet+ device. The Anynet+ system
supports Anynet+ devices only.
y Only one receiver (home theater) can be connected.
y Check if the Anynet+ device power cord is properly connected.
y Check the Anynet+ device’s Video/Audio/HDMI cable
connections.
y Check whether Anynet+ (HDMI-CEC) is set to On in the Anynet+
setup menu.
y Check whether the TV remote control is in TV mode.
y Check whether the remote control is Anynet+ compatible.
y Anynet+ doesn’t work in certain situations. (Searching channels,
operating Smart Hub or Plug & Play (initial setup), etc.)
y When connecting or removing the HDMI cable, please make sure
to search devices again or turn your TV off and on again.
y Check if the Anynet+ Function of Anynet+ device is set on.
I want to start Anynet+.
y Check if the Anynet+ device is properly connected to the TV and
check if the Anynet+ (HDMI-CEC) is set to On in the Anynet+
Setup menu.
y Press the TOOLS button to display the Anynet+ menu and select
a menu you want.
I want to exit Anynet+.
y Select View TV in the Anynet+ menu.
y Press the SOURCE button on the TV remote control and select a
non- Anynet+ device.
The message “Connecting to Anynet+
device...” appears on the screen.
y You cannot use the remote control when you are configuring
Anynet+ or switching to a view mode.
y Use the remote control when the Anynet+ setting or switching to
view mode is complete.
The Anynet+ device does not play.
y You cannot use the play function when Plug & Play (initial setup)
is in progress.
The connected device is not displayed.
y Check whether or not the device supports Anynet+ functions.
y Check whether or not the HDMI cable is properly connected.
y Check whether Anynet+ (HDMI-CEC) is set to On in the Anynet+
setup menu.
y Search Anynet+ devices again.
y You can connect an Anynet+ device using the HDMI cable only.
Some HDMI cables may not support Anynet+ functions.
y If connection is terminated because there has been a power
interruption or the HDMI cable has been disconnected, please
repeat the device scan.
The TV sound is not output through the
receiver.
y Connect the optical cable between TV and the receiver.
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