How to fix Samsung Blu-ray Player remote control not working?
If your Samsung Blu-ray Player remote control isn't working, first check the batteries and replace them if needed. Ensure you're within 20 feet of the player. If it still fails, remove the batteries, press and hold any button for a few minutes to reset the remote's microprocessor, then reinstall the batteries and try again.
Why no HDMI output from my Samsung Blu-ray Player?
If you're not getting any HDMI output from your Samsung Blu-ray Player, first verify the connection between the player and your TV. Then, confirm that your TV supports the HDMI input resolution (480p, 720p, 1080p, or 2160p). For 720p, 1080p, or 2160p output, ensure you're using a high-speed (category 2) HDMI cable.
How to reset password on Samsung UBD-M9500 Blu-ray Player?
If you forgot your password for your Samsung Blu-ray Player, press and hold the Open/Close button on the front panel for more than 5 seconds without a disc inside. This will reset all settings. Be aware that this also deletes all stored user BD data. Only use this if absolutely necessary.
What to do if Samsung UBD-M9500 Blu-ray Player does not play disc?
If your Samsung Blu-ray Player isn't playing discs, make sure the disc is inserted correctly with the label side facing up. Also, check that the region code of the Ultra HD Blu-ray Disc, Blu-ray Disc, or DVD is compatible with your player.
Why is there no audio from my Samsung UBD-M9500 Blu-ray Player?
If you have no audio from your Samsung Blu-ray Player, ensure that you have selected the correct Digital Output option in the Audio Options Menu.
What to do if my Samsung Blu-ray Player screen is blank?
If the screen is blank when using your Samsung Blu-ray Player, it might be due to the HDMI output being set to a resolution your TV doesn't support, like 1080p. Try resetting the player by pressing and holding the Open/Close button on the front panel for more than 5 seconds without a disc inside. This will reset all settings to factory defaults and erase stored user BD data.
Why is the picture noisy or distorted on my Samsung Blu-ray Player?
If the picture from your Samsung Blu-ray Player is noisy or distorted, check the disc for dirt or scratches. Clean the disc if necessary.
Why does the prohibition message appear on Samsung UBD-M9500 Blu-ray Player?
The prohibition message on your Samsung Blu-ray Player appears when an invalid button is pressed, the disc's software doesn't support the function you're trying to use (like angles), or you've requested a title, chapter number, or search time that is out of range.
What does abnormal HDMI output mean on Samsung Blu-ray Player?
If random noise appears on the screen when using the HDMI output on your Samsung Blu-ray Player, it indicates that your TV does not support HDCP (High-bandwidth Digital Content Protection).
Why can't I see files in shared folders on my Samsung UBD-M9500 Blu-ray Player?
If you can see folders but not files on network devices connected to your Samsung Blu-ray Player, it's because the multimedia list only displays Video, Photo, and Music files. Other file types are not shown.
General| Depth | 225.5 mm |
|---|---|
| Width | 405.8 mm |
| Height | 45 mm |
| Weight | 1900 g |
| Quantity | 1 |
| Child lock | Yes |
| Device type | Blu-Ray player |
| Built-in HDD | - |
| Product color | Black |
| Audio decoders | DTS |
| Package weight | 2800 g |
| AC input voltage | 110-240 V |
| AC input frequency | 50 - 60 Hz |
| Disc types supported | BD, DVD+R, DVD+RW, DVD-R |
| Playback disc formats | Blu-Ray audio, Blu-Ray video, DVD-Audio, DVD-Video, Picture CD |
| Supported video modes | 720p, 1080p, 2160p |
| Card reader integrated | No |
| USB 2.0 ports quantity | USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them. |
| Image formats supported | JPG |
| Video formats supported | MKV, WMV |
| Power consumption (standby) | 0.3 W |
| Power consumption (typical) | 22 W |
| Consumer Electronics Control (CEC) | Anynet+ |
| Audio output channels | 7.1 channels |
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