Samsung WA476DSHASU/A1 - Connecting Water Supply Hoses

16
TROUBLE DIAGNOSIS
No Key Operation
• OptionandFunctionbuttonsresponddierentlyaccordingtoeachcycle.
• ChildLockisbeingactivated.Toexit,holddownSpinlevelkeyandsoillevelkeysimultaneouslyuntilitsends
outabeepingsound.
• When“End“illuminatesonthedisplay,onlyPowerbuttonworks.PressPowerbuttonandmakenewcycle
selections.
Will Not Drain
• Checkforanykinkonthedrainhose.Ifany,straightitout.
• Checkforanyrestrictioninthedrainhose.
• ClosethedoorandpresstheStart/PauseButton.Forsafetyreasons,thewasherdoesnottumbleorspinwith
thedooropen.
• Whenitisfreezingoutside,checkifitisfrozeninsidethedrainhose.
• Checkifthewaterlevelsignalinputiscorrect.GotoBoardInputTestMode.
• GotoQuickTestModeanddoDrainPumpTest.
• Checkifthereisanytwistinthehose(theonebetweenTubandDrainPump).
• CheckifitreadsAC120Vatthepumpwhenaspincycleisselected.
• Readthewindingresistanceofthepumpmotor.(14.2±7%Ohms)
• CheckthepumpatPin#3ofCN6andpin#7ofCN4onPCB.ItshouldreadAC110~120V.(RefertoPCB
ConnectorCheck)
Wrong Water Temperature
• Checkifbothofthewatertapsarefullyopen.
• Ifthewaterheaterislocatedfarfromthewasher,screwoutthehotwatertapandletitswaterpassuntilyou
gethotwater.
• TooHot/TooCold:ReducedamountofwaterissuppliedwhilePCBcontrolstheinuxtoregulatetheactual
temperatureofthewaterinthetub.Thismayappeartobesignicantlyhotter/colderthanexpected.
• Checkifthetemperatureselectioniscorrect.
• DisconnectinlethosesfromtheWaterValveandremoveanyresidueintheinletscreens.
Noisy and/or Vibration/Walking
• Checkifthewasherisleveledandthelocknutsaretighteneduponthebottomplate.
• Checkifalloftheshippingboltsandspacersareremovedfromthebackpanel.
•
Checkifloadisbigenoughandthereisnounbalance.Ifthereisnotenoughload,putinafewtowelstobalanceit.
• Checkifthemotorisfastenedenough.
• Removevarioustroublecontributors(suchasdustcoatontheoor).
Buttons do not Respond
• OptionandFunctionbuttonsresponddierentlyaccordingtoeachcycle.
• ChildLockfeaturehasbeenselected.TodisablefeaturepressandholdTempandSpinsimultaneouslyuntila
beepisheard.
• Whendisplayshows“End”,onlythePowerbuttonwillfunction.PressPowerandmakenewcycleselections.
TROUBLE SHOOTING
Toavoidriskofelectricalshock,personalinjuryordeath;disconnectpowertowasher
beforeservicing,unlesstestingrequirespower.
WARNING
[Technical information]WA484DSHA_03051B_EN.indd 16 2012-06-25 �� 11:12:02