Samsung Xpress SL-M2022W - Page 81

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SAMSUNG XPRESS SL-M2022 | User Guide
Condition
Possible cause
Suggested solutions
 The top cover is not closed. Close the top cover.
 Paper is jammed. Clear the paper jam (see Clearing paper jams).
 No paper is loaded. Load paper (seeLoading paper in the tray).
 The toner cartridge is not installed. Install the toner cartridge (see Replacing the toner cartridge).
 Make sure the protect cover and sheets are removed from the toner cartridge (see Replacing the toner cartridge).
If a system error occurs, contact your service representative.
The connection cable between the computer
and the machine is not connected properly.
Disconnect the machine cable and reconnect it (see Rear view).
The connection cable between the computer
and the machine is defective.
If possible, attach the cable to another computer that is working properly and print a job. You can
also try using a different machine cable.
The port setting is incorrect.
Check the Windows printer settings to make sure that the print job is sent to the correct port. If the
computer has more than one port, make sure that the machine is attached to the correct one.
The machine may be configured incorrectly.
Check the Printing Preferences to ensure that all of the print settings are correct.
The machine does not print.
The printer driver may be incorrectly installed.
Uninstall and reinstall the machine’s driver.
The machine is malfunctioning.
Check the display message on the control panel to see if the machine is indicating a system error.
Contact a service representative.
The document size is so big that the hard
disk space of the computer is insufficient to
access the print job.
Get more hard disk space and print the document again.
The output tray is full.
Once the paper is removed from the output tray, the machine resumes printing.
The machine selects print materials from
the wrong paper source.
The paper option that was selected in
the Printing Preferences may be incorrect.
For many software applications, the paper source selection is found under the Paper tab within the
Printing Preferences (see Opening printing preferences). Select the correct paper source. See the printer driver help screen (see Using
help).
A print job is extremely slow.
The job may be very complex.
Reduce the complexity of the page or try adjusting the print quality settings.
Half the page is blank.
The page orientation setting may be
incorrect.
Change the page orientation in your application (see Opening printing preferences). See the printer
driver help screen (see Using help).
The paper size and the paper size settings do
not match.
Ensure that the paper size in the printer driver settings matches the paper in the tray.Or, ensure
that the paper size in the printer driver settings matches the paper selection in the software application settings you use (see Opening
printing preferences).