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SAMSUNG XPRESS SL-M2022 | User Guide
The machine prints, but the text is
wrong, garbled, or incomplete.
The machine cable is loose or defective.
Disconnect the machine cable and reconnect. Try a print job that you have already
printed uccessfully. If possible, attach the cable and the machine to another
computer that you know works and try a print job. Finally, try a new machine cable.
The wrong printer driver was selected.
Check the applicatinon’s printer selection menu to ensure that your machine is
selected.
The software application is malfunctioning.
Try printing a job from another application.
The operating system is malfunctioning.
Exit Windows and reboot the computer. Turn the machine off and back on again.
Pages print, but they are blank.
The toner cartridge is defective or out of
toner.
Redistribute the toner, if necessary. If necessary, replace the toner cartridge.
See Redistributing toner.
See Replacing the toner cartridge.
The file may have blank pages.
Check the file to ensure that it does not contain blank pages.
Some parts, such as the controller or the
board, may be defective.
Contact a service representative.
The machine does not print PDF files
correctly. Some parts of graphics, text,
or illustrations are missing.
Incompatibility between the PDF file and the
Acrobat products.
Printing the PDF file as an image may enable the file to print. Turn on Print As
Image from the Acrobat printing options.
It will take longer to print when you print a PDF file as an image.
The print quality of photos is not good.
Images are not clear.
The resolution of the photo is very low.
Reduce the photo size. If you increase the photo size in the software application,
the resolution will be reduced.
Before printing, the machine emits vapor
near the output tray.
Using damp/wet paper can cause vapor
[white smoke] during printing.
This is not a problem, just keep printing. If you are bothered by the smoke [vapor],
then replace the paper with fresh paper from an unopened ream.
The machine does not print special-
sized paper, such as billing paper.
Paper size and paper size setting do not
match.
Set the correct paper size in the Custom in Paper tab in Printing Preferences
(see Opening printing preferences).
The printed billing paper is curled.
The paper type setting does not match.
Change the printer option and try again. Go to Printing Preferences , click
Paper tab, and set type to Thick (see Opening printing preferences).
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