Samsung Xpress SL-M2022W - Printing Quality Problems; Light or Faded Print; Toner Specks

ManualsAndTutorials www.manualsandtutorials.com
From Offical Samsung Page. All right reserved.
SAMSUNG XPRESS SL-M2022 | User Guide
Printing quality problems
If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem.
Condition
Suggested Solutions
Light or faded print
 If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge
(see Replacing the toner cartridge).
 The paper may not meet paper specifications; for example, the paper may be too moist or rough.
 If the entire page is light, the print resolution setting is too low or the toner save mode is on. Adjust the print resolution and
turn the toner save mode off. See the help screen of the printer driver.
 A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. Clean the inside of your
machine (see Cleaning the machine).
 The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see Cleaning the machine).
If these steps do not correct the problem, contact a service representative.
The top half of the paper is printed lighter than the rest of the paper
The toner might not adhere properly to this type of paper.
 Change the printer option and try again. Go to Printing Preferences , click the Paper tab, and set the paper type to
Recycled (see Opening printing preferences).
Toner specks
 The paper may not meet specifications; for example, the paper may be too moist or rough.
 The transfer roller may be dirty. Clean the inside of your machine (see Cleaning the machine).
 The paper path may need cleaning. Contact a service representative (see Cleaning the machine).
Dropouts
If faded areas, generally rounded, occur randomly on the page:
 A single sheet of paper may be defective. Try reprinting the job.
 The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper.
 The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of
paper.
 Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thick or Thicker
(see Opening printing preferences).
If these steps do not correct the problem, contact a service representative.
White Spots
If white spots appear on the page: