Sanremo CUBE V - Malfunctions and Troubleshooting; Common Operational Problems and Solutions

CUBE
Malfunction: causes and solutions
50
MALFUNCTION: CAUSES AND SOLUTIONS
8 MALFUNCTION: CAUSES AND SOLUTIONS
MALFUNCTIONS, CAUSES - SOLUTIONS
Following is a list of some of the inconveniences that may occur when using the machine.
For all problems not included in this table, please contact the Technical Assistance Service.
PROBLEMS CAUSES SOLUTIONS
Water is not dispensed by the
unit
The water mains tap or the impurity
lter taps are closed.
Open the tap
The water intake union lter is
clogged
Disassemble and clean. Check regeneration
of the impurity lter resins
Clogged Gigleur Call the technical service
Water does not heat up
Burnt out resistor Call the technical service
Safety thermostat tripped Call the technical service
There is a leak from the steam
wand with the tap closed
Defective gasket Call the technical service
Steam is leaking under the tap
knob during opening
Faulty tap axis gasket Call the technical service
Insufcient use of coffee
The grain size of ground coffee is not
correct (too ne or too coarse grain)
Check the grinding time and/or adjust
grinding
Partially clogged head and lters Call the technical service
Incorrect unit temperature Call the technical service
During dispensing a leakage
occurs between the unit and
the lter holder
Defective cup gasket or uneven lter
edge
Call the technical service
Coffee overows from the
edges of the lter holder
Dirty residues are present in the seat
of the lter holder, preventing coffee
from owing through the spout
Clean
Unit gasket worn out Replace
Clogged heads Clean or replace
Coffee is too cold Machine not ready Wait for the temperature to be reached
The machine does not dispense
hot water
Supply tap closed Open the tap
Faulty dispensing solenoid valve Call the technical service
Clogged dispensing ducts
Call the technician to perform a limescale
removing cleaning