What to do if my Santak UPS is overloaded?
If your Santak UPS is overloaded, the cause is likely an overload. To resolve this, check the connected loads, remove some non-critical ones, and verify if any of the loads have failed.
Why is the Santak Castle 2K UPS battery backup time so short?
If the emergency supply period of your Santak UPS is shorter than expected, it could be due to batteries not being fully charged or being defective. Try charging the batteries fully. If the problem persists, consider replacing the batteries or consulting your dealer.
Why is my Santak Castle 2K not turning on?
If your Santak UPS has no indication and no warning tone, it could be due to no input voltage or an open breaker. Check the building wiring socket outlet and ensure the input system is connected to the mains power. Also, check the mains power supply.
What to do if Santak Castle 2K UPS has an output short circuit?
If your Santak UPS has an output short circuit, the cause is likely an output short circuit. Remove all the loads, turn off the UPS, and check whether the output of UPS and loads is short circuit. Ensure the short circuit is removed and the UPS has no internal faults before turning it on again.
What does it mean when my Santak UPS indicates a low battery?
If your Santak UPS indicates a low battery, it means the battery voltage is low. When you hear an audible alarm sounding every second, it indicates the battery is almost empty.
Why is the heat sink on my Santak Castle 2K UPS overheating?
If the heat sink is overheating in your Santak UPS, it's likely due to a high heat sink temperature. Check if the air intake and outtake are blocked, or if the ambient temperature is too high.
What does 'Site fail' mean on my Santak Castle 2K?
If your Santak UPS indicates a site failure, it means the phase and neutral conductors at the input of the UPS system are reversed. Rotate the mains power socket by 180° or correctly connect the UPS system.
Why is the inverter temperature high on my Santak UPS?
If your Santak UPS displays a high inverter temperature, it means the temperature of the UPS is too high. Check the ventilation.
How to fix high ambient temperature in Santak Castle 2K?
If your Santak UPS reports a high inner ambient temperature, it means the ambient temperature is too high. Check the environment ventilation.
What does 'Battery over voltage' mean on Santak UPS?
If your Santak UPS shows a battery over voltage, it means the battery is over charged. The UPS will automatically switch to battery mode, and after the battery voltage returns to normal and the mains is normal, it will switch back to line mode automatically.
Instructions for UPS installation, covering environmental factors, connections, and ventilation.
Guidelines for operating the UPS, including safety during operation and power disconnection.
Information on maintenance, servicing, and handling faults of the UPS.
Explains the function of the ON/OFF and Test/Silence buttons on the UPS panel.
Details on connecting the UPS input and output sockets.
Guidelines for connecting external batteries for extended backup time models.
Instructions on how to fully charge the UPS batteries.
Steps to turn on the UPS, with and without mains power.
Procedures for turning off the UPS in different modes.
Provides guidance on troubleshooting UPS issues based on LCD display and codes.
Details electrical specifications for INPUT and OUTPUT of the UPS models.
Provides typical backup time values for 100% and 50% load conditions.
Introduces the WinPower UPS monitoring software.
General| Input Voltage | 220/230/240 VAC |
|---|---|
| Output Voltage | 220/230/240 VAC |
| Operating Temperature | 0-40°C |
| Output Frequency | 50Hz or 60Hz ± 1 Hz |
| Typical Recharge Time | 90% capacity after 4-6 hours |
| Communication Interface | RS232 |
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