Why is my Santak Castle C10K(E) UPS running in battery mode?
Your Santak UPS might be running in battery mode because the voltage or frequency of the utility power is outside the input range that the UPS can handle. To resolve this, save your data and close any open applications. Then, ensure that the utility power supply is within the correct voltage or frequency range specified for your UPS.
What to do if my Santak UPS is overloaded?
If your Santak UPS is overloaded, check the connected equipment and remove any non-critical devices. You should also recalculate the total power demand of your connected devices and reduce the number of devices connected to the UPS to prevent overloading.
Why does my Santak Castle C10K(E) battery discharging time diminishes?
The battery discharging time of your Santak UPS may be diminishing because the battery hasn't been fully charged yet, the UPS is overloaded, or the battery is old. To address this, keep the UPS connected to the main power supply for more than 10 hours to recharge the batteries fully. Also, check the load and remove any non-critical equipment. If the battery is aged, it may need replacement.
What to do if Battery LED flashes on Santak Castle C10K(E) UPS?
If the battery LED is flashing on your Santak UPS, it could mean the battery is low or not connected properly. Check the battery connection. If the battery is damaged, replace it immediately and make sure the battery breaker is in the "ON" position.
What to do if Santak Castle C10K(E) UPS cannot power on after pressing the "ON" button?
If your Santak UPS doesn't power on after pressing the "ON" button, make sure you press and hold the button for more than 1 second. Also, check if the UPS is properly connected to the battery or if the battery voltage is too low; if so, check or recharge the battery.
General| Input Voltage | 220/230/240 VAC |
|---|---|
| Output Voltage | 220/230/240 VAC |
| Waveform | Pure Sinewave |
| Battery Backup Time | Depends on load |
| Operating Temperature | 0-40°C |
| Humidity | 0-95 % (non-condensing) |
| Input Frequency | 40-70 Hz |
| Output Frequency | 50/60Hz ± 0.1Hz (Battery Mode) |
| Battery Type | Sealed Lead-Acid (Maintenance-Free) |
| Typical Recharge Time | 4 hours to 90% |
| Transfer Time | 0 ms (online UPS) |
| Communication Interface | RS232 |
| Storage Temperature | -15°C to 45°C |
| Capacity | 10000 VA |
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