What to do if the ALARM LED lights up and there is a warning sound once a second on my Santak C2KR(S) UPS?
If the Santak UPS alarm LED lights up and you hear a warning sound once a second, it indicates that the UPS is overloaded. To resolve this, reduce the number of devices connected to the UPS.
Why does my Santak C2KR(S) make warning sounds and the UPS ON LED light is on?
If the Santak UPS ON LED lights up and you hear warning sounds at intervals of every 1 or 4 seconds, it means the mains power supply has failed. The UPS is operating in battery mode. A warning sound every 1 second indicates that the battery is near depletion.
Why is the battery discharge time diminishing on my Santak UPS?
If the Santak UPS battery discharge time is diminishing, it could be due to batteries not being fully charged, aged batteries, or defective batteries. Charge the batteries for at least 12 hours. If the problem persists, consider replacing the batteries.
What to do if AC INPUT LED blinks and BATTERY LED lights up on Santak UPS?
If the Santak UPS AC INPUT LED blinks and the BATTERY LED lights up, it means the input power and/or frequency are out of tolerance. The UPS is running in battery mode. To save your data and close applications, ensure that the mains power is within the input voltage/frequency range of the UPS.
Why is the AC INPUT LED blinking on my Santak C2KR(S) UPS?
If the Santak UPS AC INPUT LED is blinking, it might be due to reversed polarity (L/N) of site wiring. Check the polarity of the site wiring or building wiring.
What to do if AC INPUT and BYPASS LED light up even though the power supply is available on Santak C2KR(S)?
If the Santak UPS AC INPUT and BYPASS LEDs light up even when power supply is available, the inverter may not be switched on. Press the On button āIā.
How to troubleshoot a Santak C2KR(S) UPS with no indication when connected to mains power?
If the Santak UPS has no indication and no audible alarm even though it is connected to the mains power supply, it could be due to no input voltage. Check the building wiring socket-outlet, input power cable, and input breaker.
Transport the UPS system in its original packaging to protect against shock and impact.
Ensure the UPS system is dry before installation and allow acclimatization time of at least two hours.
UPS output sockets may contain hazardous voltage from batteries even without mains power.
Repairs must be carried out by qualified personnel due to hazardous voltages inside the UPS.
Handle batteries with care due to high voltage/current risk; use insulated tools and remove metal objects.
Presents a troubleshooting chart with problems, possible causes, and corrective actions for UPS issues.
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