Why is my Santak UPS running in battery mode?
Your Santak UPS might be running in battery mode because the voltage or frequency of the utility power is outside the input range that the UPS can handle. To resolve this, save your data and close any open applications. Then, ensure that the utility power supply is within the correct voltage or frequency range specified for your UPS.
What to do if my Santak Castle C6K(E) UPS is overloaded?
If your Santak UPS is overloaded, check the connected equipment and remove any non-critical devices. You should also recalculate the total power demand of your connected devices and reduce the number of devices connected to the UPS to prevent overloading.
Why does my Santak Castle C6K(E) UPS battery discharging time diminishes?
The battery discharging time of your Santak UPS may be diminishing because the battery hasn't been fully charged yet, the UPS is overloaded, or the battery is old. To address this, keep the UPS connected to the main power supply for more than 10 hours to recharge the batteries fully. Also, check the load and remove any non-critical equipment. If the battery is aged, it may need replacement.
What to do if Battery LED flashes on Santak Castle C6K(E)?
If the battery LED is flashing on your Santak UPS, it could mean the battery is low or not connected properly. Check the battery connection. If the battery is damaged, replace it immediately and make sure the battery breaker is in the "ON" position.
What to do if Santak Castle C6K(E) UPS cannot power on after pressing the "ON" button?
If your Santak UPS doesn't power on after pressing the "ON" button, make sure you press and hold the button for more than 1 second. Also, check if the UPS is properly connected to the battery or if the battery voltage is too low; if so, check or recharge the battery.
What to do if the utility power is normal, but Santak Castle C6K(E) cannot turn in line mode?
If the utility power is normal, but your Santak UPS won't switch to line mode, check if the AC input breaker is in the "OFF" position and set it to the "ON" position.
Explains the double-conversion technology and the applicable UPS models.
Details the meaning of various symbols used throughout the manual for user understanding.
Provides visual diagrams of the back view for C6K(e)/C6KS(e) and C10K(e)/C10KS(e) models.
Outlines technical specifications, ratings, and operating environment parameters for the UPS.
Guides users on how to unpack the UPS and check for any shipping damage or missing parts.
Details the essential steps and notes for safely wiring the UPS input, output, and ground connections.
Provides instructions for connecting external battery packs to the UPS for extended backup.
Step-by-step instructions for turning the UPS on and off in various power supply conditions.
Explains the UPS behavior and indicators when operating under normal utility power.
Describes the UPS operation and indicators when running on battery power.
Details the UPS behavior and indicators when operating in bypass mode.
Explains how the UPS indicates and operates during abnormal conditions or faults.
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