Problem: Check these Conditions: Try these Solutions: Page No.
TV turns off
automatically.
Check signal (Cable/Ant.) connection.
Press POWER key.
The sleep timer may have been set.
Unplug TV momentarily.
5
No picture, poor
picture, or wavy
lines in picture.
Check antenna connections.
May be station trouble.
Brightness or Contrast misadjusted.
Possible interference from household
appliance.
Adjust antenna.
Try a different channel.
Select AUTO from Picture
on-screen menu or press RESET key.
Turn off Mixer, Drill, Blender, etc.
6, 11
No sound, poor
sound.
No sound on
some channels.
May be station trouble.
May be MUTE function.
Check Audio/ Video connections
Try a different channel.
Adjust Volume.
8~9
11
No Captioning.
Check if station is broadcasting a
Closed-Caption signal.
Press CAPTION key to select
Captioning.
15
Poor color or
no color.
Check if program is in color.
Check antenna connections.
Color or Tint misadjusted.
May be station trouble.
Try a different channel.
Adjust antenna.
Press RESET key to restart channel
search.
11
Blue Screen with
Video1, Video2, or
Component3
displayed.
Check Audio/Video connections.
Check external equipment.
Check external equipment setting.
Check DVD setting.
Press INPUT key.
Switch on external equipment.
Set external equipment output con-
nections to match input connections.
8~10
No TV Stereo or
SAP sound.
Check if station is broadcasting a true
MTS stereo signal or a SAP signal.
Select STEREO or SAP from Audio
on-screen menu.
12
Cannot select or
scan some
channels.
Channel may be removed from
memory.
Check antenna connections.
V-Guide is set to block programming.
Select MEMORY and manually add
channels or start CH. (channel) search.
Set V-GUIDE to OFF or press RESET
key to clear all setting.
14
16~18
Remote Control
will not work TV.
Check batteries.
Check if TV is plugged in.
Replace batteries.
Aim remote control at front of TV.
6, 10
Menu System
words seem
misspelled.
May be a different language is
selected.
Reselect menu language choice using
the on-screen menu.
15
Cabinet makes
popping sound.
This is a normal condition during
warm-up and cool down of the plastic
cabinet parts.
HELPFUL HINTS (Problems/Solutions)
19
Need help?
Visit our Web site at www.sanyoctv.com or Call 1-800-877-5032
Because of the Quality we build into our
product, very few problems are actual TV
defects. Most problems only involve simple
hookup or setup changes that can be solved by
the customer. Please check the chart below
and try the solutions listed for your problem. If
the problem still persists, before returning
your TV, please visit our website at
www.sanyoctv.com or call us toll free at
1.800.877.5032.
We can Help!
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