20
TROUBLESHOOTING
¡
Check the following, and if the symptoms continue, stop using the massager and
disconnect the power plug from the wall outlet to avoid the possibility of accidents,
then ask the place of purchase for assistance in fixing the problem. Attempting to
repair the massager in your home is dangerous and should not be done.
Sounds and sensations during operation
¡Rattling, knocking or creaking sound during tapping
¡The sound of massaging rollers moving up and down
and the sound of kneading operation
(Knocking, clinking, rubbing or whistling sounds)
¡A creaking sound caused by the massaging rollers and
cloth during massaging operation
¡Gear meshing sound
¡Sound of air massaging
Whooshing sound (switching valve sound)
Hissing or blowing sound (air exhaust sound)
Sounds from the pump operating
Sound of the air bags filling up
¡Wobbling of the foot rest
¡Creaking or sliding sounds when reclining
¡Small sounds and shocks coming from the
massaging rollers when massaging near the waist
¡Bouncing movement of the massaging rollers when
they move from the back to the shoulder
Symptom
Operation stopped while
massaging was in progress.
The massaging rollers move
to their highest position and
operation stops.
Check Remedy
The massager cannot be
reclined. The foot rest cannot
be moved up and down.
The left and right massaging
rollers are at different positions.
Massager does not operate.
¡If excessive force is applied to the massaging rollers during massaging operation, the massager may stop
operating and the eight indicators will illuminate. If this happens, momentarily set the POWER switch to the “OFF”
position, wait for about 3 seconds, and then set it back to the “ON” position.
¡If someone who is heavy (120 kg or more) uses the massager, it may stop operating suddenly.
If this happens, raise your body to ease the pressure on the back rest.
WARNING
Sounds and sensations such as the following may occur while the massager is operating,
but these occur as part of the normal mechanism of the massager and are not the signs of
a malfunction. (They have no effect on normal functioning.)
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Note:
¡This occurs because of the massager’s alternating tapping mechanism and is
normal.
¡Is there an obstruction that is
preventing movement?
¡Remove the obstruction.
¡Is too much force being applied
to the massaging rollers?
(8 indicators illuminate)
¡The timer has expired. This is normal and is not the sign of a malfunction.
¡Is the power plug securely
inserted into the wall outlet?
¡Securely insert the power plug
into the wall outlet.
¡Is too much force being applied
to the massaging rollers?
(8 indicators illuminate)
¡Momentarily set the POWER switch to
the “OFF” position, wait for about 3
seconds, and then set it back to the
“ON” position. (Read the note below.)
¡Has the POWER switch been
set to the “ON” position?
¡Set the POWER switch to the
“ON” position.
¡Momentarily set the POWER switch to
the “OFF” position, wait for about 3
seconds, and then set it back to the
“ON” position. (Read the note below.)
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