Satellic NV • Airport Plaza • Leonardo Da Vincilaan 19 A Bus 4• B-1831 Diegem • support@satellic.be • www.satellic.be
Customer Support: T 00800-72 83 55 42 or • F +32 2 416 02 99
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5. OBU – FAQ
Q: The amount of kilometres shown differs from the amount I know I have driven.
A: The OBU only shows the amount of kilometres you have driven on tolled roads. Therefore, if the
displayed kilometres differ from the amount you know you have driven, it is likely because part
of the way you have travelled was along tollfree roads.
Q: The information displayed on the OBU screen seems to be updated at random times.
Furthermore, there is sometimes a long period between two updates.
A: Note that the information appearing on the OBU is updated based on the distance travelled,
your speed and the type of road you are travelling on.
Q: While driving the display suddenly showed the Satellic logo again.
A: Over the air updates will sometimes be performed after which the OBU will need to be restarted
immediately and the Satellic logo will be shown again. The OBU should start up like normal
afterwards. However, should you notice this issue please send us an e-mail so we can make sure
this coincides with planned over the air updates.
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