Network Requirements
Savant requires the use of business class/commercial grade network equipment throughout the network to ensure
the reliability of communication between devices. These higher quality components also allow for more accurate
troubleshooting when needed.
Connect all Savant devices to the same local area network (LAN) or subnet as the host. Savant recommends not
implementing any type of traffic or packet shaping in your network topology for the Savant devices as this may
interfere with performance.
Network Configuration
To ensure that the IP Address will not change due to a power outage, a static IP Address or DHCP reservation
should be configured. Savant recommends using DHCP reservation within the router. By using this method, static
IP Addresses for all devices can be managed from a single UI avoiding the need to access devices individually.
Setting DHCP reservation varies from router to router. Refer to the documentation for the router on how to
configure DHCP reservation.
Network Changes
Savant recommends performing one of the following steps to refresh the IP connection after connecting to a new
network, changing routers, or if the IP Address range is changed in the current router. This will reset any IP
connection and ensure that the SSC-0012 is communicating with the network correctly.
To Reboot the Controller:
•
Cycle Power
Disconnect the controller from the AC power source for 15 seconds and then reconnect.
•
Hot Plug the Ethernet (LAN) Connection
Disconnect the Ethernet (LAN) connection from the controller for 15 seconds and then reconnect.
SmartControl 12 Controller Deployment Guide
Copyright © 2016 Savant Systems, LLC
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