SAVI Dual™ Migraine Therapy Instructions for Use 20
The device is charging correctly, but I can’t make it deliver a treatment.
Check the power button indicator to confirm the device is ready for treatment.
Check the lock switch to make certain it is not locked.
Disconnect the battery charger if it is connected to the device.
An active prescription may not be installed or may have expired. Check the indicator and contact eNeura
Customer Care to order a refill.
The device may be too warm or too cold. Check the indicator. The device does not operate when its
temperature is below 15°C (60°F) or above 40°C (104°F). Move the device to a normal indoor environment
and wait 15 minutes before trying again.
• Precaution: Do NOT actively heat or cool your SAVI Dual in any way.
Service
For questions about your SAVI Dual, please call or email Customer Care at eNeura.
Please have your device available when calling eNeura Customer Care.
When the System is no longer usable, return it to eNeura Customer Care. Do not dispose of the device. For
questions, contact eNeura Customer Care for assistance.
• Precaution: Only authorized service personnel should service or repair components of
the SAVI Dual. There are no user serviceable parts. Improper service, repair or
modifications performed by unauthorized personnel may pose a hazard and void the
warranty. Do not heat, incinerate or dispose of the device.
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