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Savi Dual - Wireless Connection; Wireless Connection Troubleshooting

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SAVI DualMigraine Therapy Instructions for Use 26
Wireless Connection
The SAVI DualMigraine Therapy device contains a wireless module that is used to download an active prescription and
transfer data to the patient diary system. The cellular connection allows for device data upload and device activation
download.
The device is certified for AT&T and T-Mobile with the regulatory pre-requisite of PTCRB/FCC. FCC ID: 2AR4G-HL7648
Supported Bands/Connectivity - The bands are not selectable by the user.
RF Band Transmit Band (Tx) Receive Band (Rx) Maximum Output Power
LTE B2
1850 to 1910 MHz
1930 to 1990 MHz
23dBm ± 2dBm
LTE B4
1710 to 1755 MHz
2110 to 2155 MHz
23dBm ± 2dBm
LTE B12
699 to 716 MHz
729 to 746 MHz
23dBm ± 2dBm
Wireless Connection Troubleshooting
If while attempting to connect to the cellular network, the BLUE power button indicator is not on, the cellular
connection signal may not be strong enough, which can negatively impact the connection quality of service.
Because the device needs to be connected to the cellular network with sufficient link quality, it is
recommended that the user move to another location within their home where better cellular service can be
achieved and re-attempt to connect. In the event, that cellular connection is unsuccessful, contact eNeura
Customer Care for assistance. If needed, a micro-SIM card can be provided to update prescription.