Geng Help
The Seagate Wireless Plus is a plug-and-play device. However, in certain situations, the setup process and
.product usage might require extra attention
Finding More Help
:Visit the Seagate Wireless Plus support page where you will find
How-to videos
(Firmware updates (when available
(Software updates (when available
FAQs
Common Problems and Soluons
I can’t connect wirelessly to the Seagate Wireless Plus
Make sure that the Seagate Wireless Plus is physically disconnected from your computer, powered on, and
.that the Wi-Fi LED is a steady blue. A steady blue indicates that the device is Wi-Fi ready and broadcasting
Make sure to select Seagate Wireless from your device’s wireless network list. If you leave the Seagate
Wireless Plus range (150 feet), your device disconnects from the signal. Any obstructions, such as walls
.between your device and Seagate Wireless Plus, might affect the strength of the signal
If you know that the Seagate Wireless Plus is broadcasting, but your device can’t connect, the upper limit of
.eight devices might already be connected to it. Try disconnecting one of the other devices
If you are attempting to stream using a browser, make sure that your device’s wireless connection is
.enabled. Go to any URL to be redirected to the Seagate Wireless Plus main page
I mistakenly reformatted the drive for my Mac
If you mistakenly allowed Time Machine to use the Seagate Wireless Plus as its backup drive, it reformatted the
.drive for backup purposes. You must return the Seagate Wireless Plus to the NTFS format
.Copy any data that you want to keep from the Seagate Wireless Plus to another device .1
.Eject and disconnect any other USB drives from your Mac .2
.Attach the Seagate Wireless Plus to your Mac .3
.Install the NTFS driver included on the Seagate Wireless Plus .4
.You can also find this driver on the Seagate download page
.On your Mac, open Finder, click Go, and then click Utilities .5
Double-click Disk Utility .6
.Important info: Reformatting erases all of the data on the Seagate Wireless Plus
To Next Page
Loading...
