What to do if I cannot login to the console of my Sena Network Hardware?
If you can't log in to the console of your Sena Network Hardware, it might be due to an incorrect username or password. Ensure you are using the correct credentials. If you've lost them, perform a factory default reset using the factory reset switch. The default username and password are both 'admin'.
Why is the Link LED not lighting up on my Sena HelloDevice LS100?
If the Link LED on your Sena Network Hardware isn't lighting up, the Ethernet cable might not be properly connected. Check the Ethernet cable connection. Also, ensure you're using the correct type of Ethernet cable. For connection to an Ethernet hub, use a straight-through cable. For a direct connection between the LS100 and a remote host, use a crossover cable.
What to do if I cannot connect to the LS100 using telnet with my Sena HelloDevice LS100 Network Hardware?
If you cannot connect to the LS100 using telnet, use the serial console to assign a valid IP address to the LS100. Also, exit the serial console and retry the telnet connection, if someone is using it.
Why is the IP address of my Sena Network Hardware changing?
If your Sena Network Hardware's IP address changes, it might be because the DHCP server isn't extending the lease time. Check if the DHCP server is working correctly.
What to do if HelloDeviceManager cannot probe the LS100 of my Sena HelloDevice LS100 Network Hardware?
If HelloDeviceManager cannot probe the LS100, use the serial console to assign a valid IP address to the LS100. Ensure that HelloDeviceManager is running on a PC that is on the same subnet as the LS100.
Why I cannot connect to the LS100 of my Sena HelloDevice LS100?
If you cannot connect to the LS100, verify that the IP configuration of the remote host is valid. Ensure that the host mode of the LS100 serial port is set to TCP server or TCP server/client. Specify the correct IP address and TCP port number for the LS100. If the DSR option is enabled, ensure the DSR input of the LS100 is high, or disable the DSR option. Lastly, if a TCP connection with another host is already established, close it or try connecting later.
Why is the serial console halted for a few seconds periodically on my Sena Network Hardware?
If the serial console is halting for a few seconds periodically, and the IP mode is DHCP, it might be because an IP address hasn't been assigned due to a DHCP server failure. To resolve this, change the IP mode to static IP.
How to fix a Sena HelloDevice LS100 with Power LED that does not light up?
If the Power LED on your Sena Network Hardware isn't lighting up, the power cable might not be connected properly. Check the power connection.
What to do if ACT LED does not blink on my Sena HelloDevice LS100 Network Hardware?
If the ACT LED on your Sena Network Hardware isn't blinking, it might be due to an invalid IP configuration. Check the IP configuration parameters.
What to do if the serial console is not connected to my Sena Network Hardware?
To resolve the issue with the serial console not being connected, make sure you are using a serial console cable (null-modem cable). Also, check the serial port configuration of your terminal emulation program: 9600 bps, 8 Data bits, No parity, 1 stop bit, Hardware flow control. Finally, ensure the Console/Data switch is set to the Console side.
General| Device Type | Intercom |
|---|---|
| Waterproof Rating | IP67 |
| Connectivity | Bluetooth |
| Power Source | Rechargeable Battery |
| Battery Life | Up to 13 hours |
| Charging Time | 2.5 hours |
Explains how the HelloDevice Lite Series enables networking of serial devices for remote management and data accessibility.
Lists the items included in the LS100 package, such as the external box, power adapter, and cables.
Details the serial interface, network interfaces, protocols, management, LEDs, power requirements, environmental specs, physical dimensions, weight, approvals, and warranty.
Defines key Internetworking terms like MAC address, Host, Session, and Client/Server for better understanding.
Explains the five LED indicator lamps on the LS100 for status display (Link, Act, Rx/Tx, Status, Power).
Guides users on how to connect the LS100 to power, the Ethernet network, and a serial device.
Details connecting the DC power adapter and the indication of the Power LED.
Explains connecting the Ethernet cable and indicates valid connection via Link and Act LEDs.
Describes connecting the serial data cable between the LS100 and the serial device.
Outlines two methods to access the console port: serial console and remote console (Telnet).
Provides steps for connecting via a serial console cable and configuring the terminal emulator.
Explains how to access the LS100 via Telnet, including setting up the telnet program.
Summarizes the LS100 command set (set, get, help, factorydefault, save, exit, reboot) for configuration and control.
Details how to use the 'set' command to configure parameter values like IP address, subnet mask, and gateway.
Explains how to use the 'get' command to view current parameter values and system status.
Describes how to use the 'help' command to find command usage information in the console screen.
Explains how to use the 'factorydefault' command to restore default parameter values and the need for save/reboot.
Saves current parameter changes to non-volatile memory. Changes apply after reboot.
Closes the console session. Changes are not applied until manual reboot.
Reboots the LS100 immediately. Changed parameters apply after reboot.
Details manual configuration of IP address, subnet mask, and default gateway for static IP mode.
Explains IP address, subnet mask, and gateway roles in network communication.
Provides the 'set' command syntax for configuring static IP parameters.
Explains the Dynamic Host Configuration Protocol (DHCP) for automatic IP address assignment and its lease mechanism.
Details how DHCP works, lease times, and the need for IP reservation using MAC address.
Shows the 'set ip dhcp' command to configure the LS100 for DHCP mode.
Explains PPPoE for broadband Internet access and its requirement for username/password.
Describes PPPoE and its use for Internet connectivity.
Shows the 'set ip pppoe' command for username and password configuration.
Explains how the LS100 functions as a TCP server, supporting one connection and rejecting others.
Details the TCP server operation, its state transitions ([Listen] to [Closed]) and data transfer.
Shows how to use the 'set host tcps' command to configure listening port and inactivity timeout.
Explains how the LS100 functions as a TCP client, initiating connections to remote hosts.
Details the TCP client operation, state transitions ([Closed] to [Closed]), and data transfer.
Shows how to use 'set host tcpc' command for destination IP, port, and timeouts.
Explains the dual server/client mode for flexible data transfer.
Details the combined server/client mode operation and state transitions.
Lists available baud rates from 1200 to 115200 bps for serial port configuration.
Specifies data bit options as 7 or 8 bits for serial communication.
Lists parity options: None, Even, or Odd for serial port configuration.
Specifies stop bit options as 1 or 2 bits for serial communication.
Details flow control options: None or Hardware (RTS/CTS).
Explains DTR option settings: always high, low, or show TCP connection.
Explains DSR option settings: none, accept TCP by HIGH, or open/close TCP.
Defines inter-character timeout for fetching serial data and its importance.
Shows the pin assignment and wire color for the RJ45 Ethernet connector.
Details the pin assignment for the DB9 serial port connector.
Illustrates Ethernet direct and hub connection diagrams using crossover and straight-through cables.
Shows the RS232 wiring diagram for connecting the LS100 to a serial device.
Offers solutions for issues with the Power and Link/Act LEDs not functioning correctly.
Addresses problems like serial console not connecting or login failures.
Provides solutions for failing to connect via Telnet or cannot log in.
Helps resolve issues finding the IP address or probing the LS100 with HelloDevice Manager.
Offers solutions for problems with IP address leasing or extension.
Addresses issues with connecting to the LS100 in TCP server mode.
Provides solutions for serial data transfer issues and communication problems.
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