SERV-WARE SGR-6B-C - Troubleshooting Chart

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Service, Installation & Care Manual
8
TROUBLESHOOTING CHART
PROBLEM CAUSES SOLUTIONS
The pilot ame can’t
be ignited
The gas pressure is too low
Adjust the relieve valve to
increase pressure
The nozzle is clogged Unclog the nozzle
Connection of the thermocouple
is loose
Tighten the thermocouple
The thermocouple is defective Replace the thermocouple
The gas control valve is
malfunctioning
Replace the gas control valve
The pilot ame is on,
but the main burner
can’t be ignited
The gas pressure is too low
Adjust the relieve valve to
increase pressure
The main burner nozzle
is clogged
Unclog the nozzle
The gas control valve is defective Replace the gas control valve
It has a light back
sound when the gas
supply is turned off
Wrong orice size for the
gas supply
Install proper orice
The air shutter is too open Adjust the damper
Gas pressure too low Increase the gas pressure
Gas pressure too low Increase the gas pressure
It has a yellow ame
and black smoke
Wrong orice size for the
gas supply
Install proper orice
The air shutter is closed too far Adjust the air shutter
Running out of gas/propane Replace tank/increase gas
High elevation
Install proper orices
for elevation
Bad air/gas mixture Increase air ow/gas to the unit