SFA SANITOP - 11. Servicing; 12. Warranty; 13. Fault Finding; Remedies

SANITOP PAGE 7
For the most part, any inconsistencies in the operation of the unit will be minor and easily rectied. Please refer to the chart below.
If the problem cannot be easily remedied in this way, please call us on 1300 554 779.
IN ALL CASES, YOU MUST DISCONNECT THE MACERATOR FROM THE POWER SUPPLY.
ALL WORK INVOLVING DISMANTLING OF THE APPLIANCE MUST BE CARRIED OUT BY AN APPROVED REPAIR AGENT.
13. Fault Finding / Remedies
SYMPTOMS PROBABLE CAUSES REMEDIES
• The unit stops
• An object is blocking the blades
• The unit has been running for too long and the
(self re-setting) thermal cut out has engaged
• Call approved service engineer.
• The unit will reset itself.
• The motor intermittently activates
• The connected xtures are dripping
• The non-return valve is faulty
• Cistern is leaking
• Check the installation upstream
• Clean or replace the non-return valve
(externally mounted)
• Call plumber to replace ush pipe seal
• The water in the WC pan goes down very
slowly and is pumped away in bursts
• The air vent (under carbon lter) is clogged up
• The WC pan is partially blocked
• Clear the air vent.
• Clear the WC pan
• The motor operates normally, but continues to
run for a long time
• The length or height of the installation is
over the specication, or there are too many
bends/elbows
• The pump chamber is blocked
• An electrical component has failed
• Check the installation
• Call approved service engineer
• The motor does not activate
• The electrical power supply is not active
• The motor or the control system is defective
• Restore the electrical supply
• Call approved service engineer
• The motor emits a rattling or crunching sound,
hums, but does not run
• Foreign object in the pump
• Problem with the motor or the control system
• Call approved service engineer
7. Electrical connection
The electrical installation should be carried out by a registered electrician.
The Sanitop pump is equiped with a 3 core electrical cable which contains Earth Active and Neutral wires,
it has a three pin moulded plug attachment. All wires in this cable are colour coded in accordance with
International colour coding ie BROWN - ACTIVE ( LIVE), BLUE - NEUTRAL, GREEN / YELLOW - EARTH.
• All wiring connections and GPO locations must conform to AS/NZS 3000:2007 requirements.
• Supply must be protected via a 30mA RCD rated at 16amps, located at the switchboard.
• The Sanitop requires a 240V single phase 50 Hz AC power supply
• If a decision is made to hard wire, in the event that servicing is requried then cost to disconnect and re-connect will be at consumers expense.
TO BE UNDERTAKEN BY A REGISTERED ELECTRICAL CONTRACTOR IN CONJUNCTION WITH : AS/NZS 3000.2007
8. Commissioning the SANITOP pump
BEFORE COMMISSIONING THE PUMP MAKE SURE ALL CONNECTIONS ARE SECURE AND WATER-TIGHT
Once ALL connections are secure and before you switch the power on, press the full ush button on your cistern and allow water to enter
and begin discharging into the discharge pipe system. Initial run time is normally between 5 -10 secs. Duration of run time is generally
determined by the length of travel in the pump-out line and type of waste, Pump operation will shut down after this time. Should the pump
continue running for longer than the recommended time, an installation or manufacturing problem may exist, immediately contact SANIFLO
on 03 9543 3891 and speak with a tech. suppor t person, they will be only too happy to assist.
The
Sanitop
pump conforms to Australian and New Zealand standards AS/NZS and Watermark approvals.
A lifting plant for waste water containing faecal matter and for limited applications, and to European directives and standards applicable to
Electrical and electromagnetic compatibility.
potinaS ®
Société Française d’Assainissement
EN 12050-3
LA01-x10
220 - 240 V - 50 Hz -550 W - IP44 2.9A - - 5.4 KG
9. Approvals
10. Care and use
DO NOT... dispose of sanitary materials, plastics, wood, solvents, paints, turps, caustic acid, or other corrosive acids or cleaners.
DO NOT... dispose of hot water in excess of 40º C.
DO NOT... use Blu Loo or similar products with your Sanitop ay cause the pump to cavitate. Cavitation occurs when there is an
excessive build of of foam or froth from detergents; this may cause motor damage.
DO...
DO... periodically clean the Sanitop with a basic household detergent cleaner ie domestos, pine o clean or actizyme.
DO...
previous operation, sooner rather than later.
11. Servicing
12. Warranty
Periodical servicing may be required, depending on your usage cycle. On average we would recommend that a service be undertaken every
2 years or alternatively if you believe that your Sanitop is not functioning as it has been, then give our Technical department a call to obtain
details of your nearest Service Agent.
1300 554 779.
A 2 Yr Manufacturers Warranty applies to your Sanitop pump this commences from the date of purchase and is subject to CORRECT
INSTALLATION and CORRECT USAGE. Any failure or motor burn-out attributed to incorrect installation or consumer misuse is NOT covered
under this Warranty.
ATS 5200.101
Certificate No. 23048
Manufacturer: SFA
Brand: Saniflo
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