3. Use the edge of a coin to open the three locks
on the bottom of the floor nozzle (see page 12).
4. Remove the cover and tilt back the neck of the
floor nozzle.
5. Check the opening and remove any debris or blockage.
6. Replace cover by firmly pressing down on all sides and
turn the locks counter clockwise.
TROUBLESHOOTING GUIDE
WARNING: To reduce the risk of shock and unintended operation, turn off
power and remove the Lithium Ion Power Pack battery before servicing.
Vacuum is not picking up debris. No suction or light suction. Nozzle light is red.
(Refer to Checking for Blockages section for more information.)
Check filters to see if they need cleaning. Follow instructions for rinsing and completely air-drying
the
filters before reinserting in the vacuum.
Dust cup may be full; empty dust cup.
Check floor nozzle for blockages; clear blockages if required.
Remove any string, carpet fibers, or hair that may be wrapped around the brush-roll.
Check connection between handheld vacuum and wand for blockages; clear blockages if required.
If the
issue persists, please contact Customer Service.
Check clog access in wand for any blockages and clear any debris.
Vacuum lifts area rugs.
Make sure you are not engaging boost mode. Take care when vacuuming area rugs or rugs with
delicately
sewn edges.
Turn off the unit to disengage the brush-roll and restart with the power/selector switch.
Brush-roll does not spin.
Immediately turn off the vacuum. Remove any blockages before turning the vacuum back on.
Make sure
the handheld vacuum is tilted back far enough for the brush-roll to engage. If the brush-roll still
does not
spin, please contact Customer Service.
If the floor nozzle has headlights and they are not illuminated, there is a connection issue
between the
handheld vacuum, wand, and nozzle. Try disconnecting and reattaching the pieces. If the
headlights still
do not illuminate, please contact Customer Service.
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