sharkclean.comsharkclean.com
MAINTENANCE
EMPTYING THE DUST BIN
Press the Dust Bin Release Tab and slide out the
dust bin.
CAUTION: Turn o power before performing any maintenance.
To avoid spills, be sure to hold the dust bin in an
upright position. Use the finger slots to open the lid.
Empty debris and dust into trash.
USING THE SHARK IQ ROBOT®
NOTE: Make sure to insert the dust bin completely, until
it clicks into place.
Look between the filter and plastic shield and make
sure there is no debris buildup.
Remove shield and clear any debris buildup as
needed with a dry cloth or soft brush.
ERROR CODE PROBLEM
! (RED) + Wi-Fi indicator (RED Flashing) Wrong password for Wi-Fi
! (Flashing red) + Wi-Fi (RED) SSID cannot be found, try connecting again
! + Wi-Fi (Flashing RED alternately) Wrong user name or password for your Shark account
! + Wi-Fi (Flashing RED at the same time) Cannot connect to Wi-Fi
USING THE SHARK CLEAN™ APP AND VOICE CONTROLS
SETTING UP VOICE CONTROL WITH THE GOOGLE ASSISTANT OR AMAZON ALEXA
Visit sharkclean.com/app for setup instructions which include how to enable Shark Skill for Amazon Alexa
and using with Google Assistant.
Google Assistant:
“OK Google, tell Shark to start cleaning.”
“OK Google, tell Shark to pause my robot.”
“ OK Google, tell Shark to send my robot to
the dock.”
Amazon Alexa:
“Alexa, tell Shark to start cleaning.”
“Alexa, tell Shark to pause my robot.”
“ Alexa, tell Shark to send my robot to
the dock.”
Please visit sharkclean.com/app or call 1-888-228-5531 for answers to all your app questions.
Get the most out of your Shark IQ Robot with these app features:
• Recharge and Resume
Use Recharge and Resume to help ensure
complete, multi-room coverage in your home.
• Volume Control
You can adjust the volume level of your robot's
audio notifications.
• Scheduling
Set whole-home cleanings
for any time, any day.
• Control From Anywhere
Wherever you are, you’re in
control of your robot.
• Cleaning Reports
Each time your robot cleans,
your app will generate a
cleaning report.
Search for SharkClean in the app store and download the app to your iPhone
TM
or Android
TM
.
WI-FI TROUBLESHOOTING
• To use the app, your phone must be connected to
a 2.4GHz network. The app will only work on a
2.4GHz network.
• Typical home Wi-Fi networks support both 2.4GHz
and 5GHz.
• Do not use a VPN or a proxy server.
• Make sure Wi-Fi isolation is turned o on the
router.
• If you cannot connect, call 1-888-228-5531.
STILL CAN'T CONNECT?
Restart your phone
Reboot your robot
• Press the power button on the side of the ROBOT
to the OFF position. Wait 10 seconds, then press it
again to turn power back ON.
Reboot your router
• Unplug the router power cable for 30 seconds,
then plug it back in. Allow several minutes for your
router to reboot completely.
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