6. Regardless of repair implemented or not implemented,
the item for repair went through the operation
confirmation test is updated to the latest software.
7. For details on the repaired part and implementation
date, check the repair result report handed after the
repair.
<Sales>
NTT DOCOMO, INC.
Tokyo, Chiyoda-ku, Nagata-cho 2-11-1
After-Sales Services
If you have problems with your handset
Refer to "Troubleshooting" on this manual before
requesting repairs.
Contact the number listed in "Troubleshooting & Repairs"
(in Japanese only) on the last page if problems persist.
If your handset needs repairs after
contacting DOCOMO
Bring your handset to a repair counter that DOCOMO
specifies. However, repair counters are only open during
business hours. Note that it may take several days to
repair depending on the condition on the malfunctions.
Charged repairs will be carried out upon request.
Replacement parts (required to maintain the functionality
of the handset) will be kept in stock basically for at least
4 years following the halt of production.
For information on acceptance for repairs, refer to the
NTT DOCOMO website.
(
https://www.nttdocomo.co.jp/support/trouble/repair/
shop/compatible/index.html (In Japanese only)
)
However, note that there may be a case when repair is
not possible for the shortage of replacement parts etc.
depending on the faulty part. For details, inquire at a
designated docomo repair location.
209
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