E-14
Troubleshooting chart
Error indicators and
warnings
When you fail to perform operations properly, the fol-
lowing messages are displayed on the sound bar.
Display Meaning
Power indica-
tor (blinks red)
When the protection circuit
is activated.
●
(*): Should the same message appear even if
the sound bar is unplugged and plugged in
or is set to the stand-by mode and on again,
contact your local dealer where you purchased
the sound bar.
Condensation■
Sudden temperature changes, storage or operation
in an extremely humid environment may cause con-
densation inside the cabinet or on the transmitter
on the remote control.
Condensation can cause the sound bar to malfunc-
tion. If this happens, leave the power on until normal
operation is possible (about 1 hour). Wipe off any
condensation on the transmitter with a soft cloth
before operating the sound bar.
Factory reset, clearing all
setting
■
Make sure to disconnect all audio input cables
attached to the sound bar before performing the
factory reset.
1. During Stand-by mode.
2.
HT-SB20
Press and hold SURROUND button and
the ON/STAND-BY button.
HT-SB30
Press and hold PAIRING button and the
ON/STAND-BY button.
3. Press the ON/STAND-BY button. (ON/
STAND-BY indicator will turn VIOLET.)
Caution:
This operation will erase all data stored in
memory.
If problem occurs during
operation
■
When this product is subject to strong external
interference (mechanical shock, excessive static
electricity, abnormal supply voltage due to light-
ning, etc.) or if it is operated incorrectly, it may
malfunction.
If such a problem occurs, do the following:
Set the sound bar to the stand-by mode and
turn the power on again.
If the sound bar is not restored in the previous
operation, unplug and plug in the sound bar,
and then turn the power on.
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