ENGLISH
E-15
TROUBLESHOOTING
SYMPTOM REMEDY
(the following are not due to a malfunction)
Odor and smoke persists.
• Check the fi lters. If they appear to be extremely dirty, clean or
replace them. (Ref. E-12,E-13,E-14)
The Dust Sign light is green
even when the air is not clean.
• The air may have been dirty when the unit was plugged in.
Unplug the unit, wait one minute, and then plug the unit in
again.
The Dust Sign light is orange or
red even when the air is clean.
• Dirty or clogged dust sensor openings interfere with sensor
operation. Gently clean the back panel. (Ref. E-11).
The unit makes a clicking or
ticking sound.
• The unit may make clicking or ticking sounds when it is
generating ions.
Air discharged from the unit has
an odor.
• Check to see if the fi lters are extremely dirty.
• Clean or replace the fi lters.
• Plasmacluster Air Purifi ers emit small traces of ozone that can
produce an odor.
The unit does not operate when
cigarette smoke is in the air.
• Check to see if the unit is installed in a location that makes it
diffi cult for the sensors to detect cigarette smoke.
• Check to see if the dust sensor openings are blocked or
clogged. If they are blocked or clogged, clean the back panel.
(Ref. E-11).
The Filter Indicator Light is on.
• Whenever replacing the fi lters, connect the power cord to an
outlet and then press the Filter Reset Button.
The Dust Sign lights are turned
off.
• Check to see if the Lights OFF Mode is selected. If it is selected,
press the Light ON/OFF Button to turn the indicator lights on.
(Ref. E-9)
The Water Supply Indicator
Light does not light up when the
Humidifying Tray is empty.
• Clean the Humidifying Tray. Make sure that the unit is on a level
surface.
The water level in the
Humidifying Tray does not
decrease or decreases slowly.
• Check to see if the Humidifying Tray is correctly installed. Check
the Humidifying Filter.
• If the fi lter is extremely dirty, clean or replace it.
(Ref. E-12, E-13, E-14).
The Dust Sign lights change
color frequently.
• The Dust Sign lights automatically change color when the dust
sensor detect impurities.
There is a discrepancy between
the unit’s Humidity Monitor and
another hygrometer in the room.
• There is a difference in the humidity level within the same room.
• The sensor have different measurement parameters.
• If the monitor indicates TEMPERTURE, press the Display
Select Button. (Ref. E-9)
Before calling for service, review the troubleshooting chart below to make sure that
the problem is not a unit malfunction.
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