ENGLISH
TROUBLESHOOTING
Before contact for service, review the troubleshooting chart below to make sure that the problem is not a unit
malfunction.
SYMPTOM
REMEDY
Odor and smoke persists.
The Cleanliness Monitor is blue even
when the air is not clean.
• The air may have been dirty when the unit was plugged in.
Unplug the unit, wait one minute, and then plug the unit in again.
The Cleanliness Monitor light is red
even when the air is clean.
The unit makes a clicking or ticking
sound.
• The unit may make clicking or ticking sounds when it is
generating ions.
Air discharged from the unit has an
odor.
• Use only fresh tap water. Using other water sources risks the
growth of mold, fungi, or bacteria.
The unit does not operate when
cigarette smoke is in the air.
• Make sure the unit is installed in a location in which the sensors
can detect cigarette smoke.
The FILTER RESET Indicator Light is on.
connect the power cord to an outlet and then press the Filter
The Front Display is turned off. • When Light control is set to "Auto", the light automatically turns
off when the room is dark. Moreover, when Light control is set
to "Turn off", the light is always off. If you do not want the light to
The Humidify Light on the Front Display
does not light up when the tank is
empty.
• The room has reached the appropriate level of humidity and has
stopped humidifying.
The water level in the tank does not
decrease or decreases slowly.
• Check to see if the Humidifying Tray and Water Tank are
The Cleanliness Monitor changes color
frequently.
• The Cleanliness Monitor automatically changes color when the
If you are concerned about the change, you can change sensor
There is a discrepancy between the
unit’s Humidity Monitor and another
hygrometer in the room.
• There is a difference in the humidity level within the same room.
• The sensor have different measurement parameters.
• If the monitor indicates wattage or temperature, switch the
The unit HAZE / PM2.5 Light does not
match weather report or other local
PM2.5 data.
ERROR DISPLAY
If error occurs repeatedly, contact the Sharp Service Center.
DIGITAL INDICATION REMEDY
Make sure that the Humidifying Filter and Humidifying Tray are properly
installed, and then turn the power to ON again.
Unplug the unit, wait one minute, and then plug the unit in again.
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