Printer hardware errors
100 errors
Diagnostics and troubleshooting
189
The weather station data is not valid.
See
“Sensor (weather station) service check”
on page 190
.
The printhead thermistor reading is out of range.
See
“Printhead service check” on page 197
.
The fuser exit sensor cable is unplugged.
See
“Fuser sensors service check” on
page 191
.
The fuser nip sensor cable is unplugged.
The transfer module thermistor reading is out of
range.
See
“Transfer module thermistor service
check” on page 191
.
The tray
1
paper exit sensor cable is unplugged.
See
“Tray 1 sensor (media out) cable is
unplugged service check” on page 192
.
The duplex path
1
sensor cable is unplugged.
See
“Upper paper path sensors service
check” on page 192
.
The output bin full sensor cable is unplugged.
Step 3
a
Make sure that the hard disk cable is properly installed.
b
Check the cable for damage, and replace if necessary.
Does the problem remain?
Step 4
a
Make sure that the hard disk is properly installed.
b
Check the hard disk for damage, and replace if necessary.
Does the problem remain?
Step 5
Check the controller board pins for damage, and replace if
necessary. See
“Controller board removal” on page 393
.
Does the problem remain?
Contact the next
level of support.