Sharp MX-M550N

MX-M700N SELF DIAG AND TROUBLE CODE 8 – 6
3. Details of trouble code
C1-00 MC trouble
CE-00 Another communication error occurs.
CE-01 The network card is not installed or
broken.
CE-02 The specified mail server or the FTP
server is not found.
CE-03 The specified server suspends
response during transmission of
images.
CE-04 The entered account name of the FTP
server or the password for authentica-
tion is invalid.
CE-05 The entered directory of the FTP
server is invalid.
CE-06 The specified mail server (POP3) is
not found.
Details Three successive MHV-T signals are detected
during operation of MHV.
Main charger output abnormality (Output open)
A trouble signal is outputted from the high voltage
transformer.
Section Engine
Case 1 Cause The main charger is not installed properly.
The main charger is not assembled properly.
Check and
remedy
Use SIM 8-2 to check the main charger output.
Main charger disconnection check
Case 2 Cause The high voltage transformer connector is
disconnected.
The high voltage harness is disconnected or
broken.
Check and
remedy
Connection check
Case 3 Cause High voltage unit trouble
Check and
remedy
Replace the high voltage unit.
Details Communication error
Section
Case 1 Cause Improper connection of the network cable
Check and
remedy
Check the connection of the network cable.
Details Network card connection trouble
Section
Case 1 Cause The network card is not installed on the controller.
Check and
remedy
Check that the network card is installed on the
controller.
Case 2 Cause Network card control PWB trouble
Check and
remedy
1) Output the NIC Config. Page to check the
NIC version.
2) Replace the NIC.
Details The specified mail server or the FTP server is not
found.
Section
Case 1 Cause Improper connection of the network cable
Check and
remedy
Check that the network cable is properly
connected.
Case 2 Cause Network setup trouble
Check and
remedy
1) Check that the connected network supports
TCP/IP protocol.
2) Check from the Web Page to confirm that
the Primary/Secondary E-mail server
address or the FTP server/ Desktop PC
address as the destination is properly set.
3) When the above address is described with
the Hostname, check that the DNS server is
properly set or not.
Case 3 Cause An error occurs in the SMTP server/ FTP server/
NTS.
Check and
remedy
Check the SMTP server/ FTP server/ NTS for any
trouble.
Details The specified server suspends response during
transmission of images.
Section
Case 1 Cause Improper connection of the network cable
Check and
remedy
Check that the network cable is properly
connected.
Case 2 Cause An error occurs in the SMTP server/ FTP server/
NTS.
Check and
remedy
Check the SMTP server/ FTP server/ NTS for any
trouble.
Details The entered account name of the FTP server or
the password for authentication is invalid.
Section
Case 1 Cause Improper connection of the network cable
Check and
remedy
Check that the network cable is properly
connected.
Case 2 Cause Improper registration of the account name or
improper password registered in the FTP server
as the destination
Check and
remedy
Check the account name or the password
registered in the FTP server as the destination.
Details The entered directory of the FTP server is invalid.
Section
Case 1 Cause Improper connection of the network cable
Check and
remedy
Check that the network cable is properly
connected.
Case 2 Cause Check for existence of the directory name in the
FTP server registered as the destination.
Check and
remedy
Check for existence of the directory name in the
FTP server registered as the destination.
Details The specified mail server (POP3) is not found.
POP3 server access error
Section
Case 1 Cause Improper connection of the network cable
Check and
remedy
Check connection of the network cable.
Case 2 Cause Network setup trouble
Check and
remedy
1) Check that the connected network supports
TCP/IP protocol.
2) Check on the Web page that the POP3
server address is correctly set.
3) When the above address is described with
the Hostname, check that the DNS server is
properly set or not.
Case 3 Cause An error occurs in the POP3 server.
Check and
remedy
Check for any error in the POP3 server.