Shimano Steps DU-E6002 - System Error Messages

https://shimano-steps.com/
104 105
https://shimano-steps.com/
E8000 Series
E6000 MANUALE8000 CONCEPT E8000 MANUAL E6000 CONCEPT
Symptom Cause / Possibility Remedy
A noise can be heard
from the rear wheel
during normal riding.
Gear shifting adjustment may not have been
carried out correctly.
For mechanical gear shifting
Adjust the cable tension. For details, refer
to the Service Instructions for the derailleur.
For electronic gear shifting
Contact the place of purchase.
When you stop the
bicycle, the gear does
not shift to the position
preset in the start mode.
You may have been pressing the pedals too
strongly.
If you press the pedals lightly, the gear shifts
more easily.
Symptom Cause / Possibility Remedy
The cycle computer is not
displayed when you push
the battery power
button.
Is the electric wire connector correctly installed?
Check to see if the connector of the electric wire
connecting the motor unit to drive unit is not
disconnected. If you are not sure, contact the
place of purchase.
A component that the system cannot identify
may be connected.
Contact the place of purchase.
SC-E6010
The system does not start
up when you press and
hold the cycle computer
power button for 2
seconds.
Did you use the cycle computer in, or expose it
to, low temperatures for an extended period?
The cycle computer may become unable to turn
on if used in, or exposed to, low temperatures
for an extended period. Turn it on by pressing
the power button on the battery. If it still does
not turn on, consult a dealer.
Is the cycle computer correctly installed to the
bracket?
Install the cycle computer correctly.
The gear position is not
displayed.
The gear position is only displayed when using
the electronic gear shifting unit.
Check if the electric wire connector is
disconnected. If you are not sure, contact the
place of purchase.
Can the beep be turned
off.
Change the setting.
Refer to ”Beep” (page 48)
SC-E6010
Can the backlight be
turned off.
Change the setting.
The setting menu cannot
be launched while riding
the bicycle.
The product is designed so that if it detects that
the bicycle is being ridden, the setting menu
cannot be launched. This is not a sign of an
abnormality.
Stop the bicycle and then make the settings.
Other
Symptom Cause / Possibility Remedy
When pressing the
switch, two beeps sound,
and the switch cannot be
operated.
Operation of the switch being pressed has been
disabled.
It is not a sign of a malfunction.
Three beeps sound. An error or warning is occurring.
This occurs when a warning or error is displayed
on the cycle computer. Refer to ”Error Message
On The Cycle Computer” (page 100) and follow
the instructions provided for the appropriate
code.
When using an electronic
gear shifting, I feel that
the level of assistance
weakens when the gears
shift.
This occurs because the level of assistance is
being adjusted to the optimum level by
computer.
It is not a sign of a malfunction.
Sound occurs after gear
shifting.
Contact the place of purchase.