What does error E021 mean on Shimano Steps Bicycle Accessories?
If you see error E021 on your Shimano Steps Bicycle Accessories, the battery connected to the drive unit conforms with system standards but is not supported. Contact your place of purchase or a local bicycle dealer for assistance.
Why is the gear position not displayed on my Shimano Steps BT-E6010?
If the gear position is not displayed on your Shimano Steps Bicycle Accessories, it is only displayed when the electronic gear shifting unit is installed. Check if the electric wire connector is disconnected. If you are not sure, contact the place of purchase.
Why does my Shimano Steps Camera Accessories battery drain so fast?
If the Shimano Steps Camera Accessories battery depletes quickly, it could be that the battery has reached the end of its life. In this case, replace the battery with a new one. Alternatively, the battery's temperature might be outside of its operating range. Ensure you use the battery within its specified operating temperature range.
Why doesn't the replaced battery work on my Shimano Steps BT-E6010?
If the replaced battery does not work with your Shimano Steps Bicycle Accessories, the firmware of the drive unit may not be compatible with the battery. Contact the place of purchase to inquire about compatibility.
What does error E022 mean on Shimano Steps BT-E6010 Bicycle Accessories?
If you see error E022 on your Shimano Steps Bicycle Accessories, the battery connected to the drive unit does not conform with system standards. Contact your place of purchase or a local bicycle dealer for assistance.
What does error E043 mean on Shimano Steps Bicycle Accessories?
If you see error E043 on your Shimano Steps Bicycle Accessories, part of the cycle computer’s firmware may be damaged. Contact the place of purchase or bicycle dealer.
What does W030 error mean on Shimano Steps BT-E6010?
If you encounter error W030 on your Shimano Steps Bicycle Accessories, it could be due to two or more assist switches connected to the system or a communication error between the drive unit and the motor unit. To resolve this: * Change the assist switch to the gear shifting switch, or connect only one assist switch and turn on the power again. * Check that the cable is properly connected between the drive unit and the motor unit. If the situation does not improve, contact the place of purchase.
What does E012 error mean on Shimano Steps Bicycle Accessories?
If you see error E012 on your Shimano Steps Bicycle Accessories, the initialization of the torque sensor failed. To resolve this, with your foot off the pedal, press the battery power button and turn on the power again. If the situation does not improve, contact the place of purchase.
Why won't the lights turn on my Shimano Steps Bicycle Accessories?
If the front light or the tail light does not illuminate even when the switch is pressed on your Shimano Steps Bicycle Accessories, the E-TUBE PROJECT settings may be wrong. Contact the place of purchase.
Why won't my Shimano Steps Camera Accessories cycle computer start?
When charging with the battery installed to a bicycle, you cannot turn the cycle computer ON. Stop charging. The power automatically turns OFF if charging is started while the cycle computer is running.
Guidance on crucial safety aspects, covering potential hazards and precautions for safe operation.
Specific instructions and warnings to prevent accidents and ensure the safe use of the product.
Details on connecting SHIMANO STEPS to PCs and smartphones/tablets for configuration and updates.
Explanation of the different assist modes (HIGH, NORM, ECO, OFF, WALK) and their usage scenarios.
Instructions on how to charge the SHIMANO STEPS battery, including different battery types.
Identifies the cycle computer, assist switch, and drive unit components of the system.
Illustrates various battery types (down-tube, rear carrier, integrated) and their respective mounts.
Identifies the battery charger and the switch unit for system control.
Comprehensive guide to charging the battery, including safety warnings and notes.
Explains the meaning of LED lights on the charger and battery for status indication.
How to check battery levels and guidelines for handling the battery, including storage and usage.
Step-by-step instructions for securely installing and safely removing the battery from the bicycle.
Procedure for attaching and detaching the cycle computer to and from its bracket.
Methods for turning the SHIMANO STEPS system power on and off using the cycle computer or battery.
Fundamental controls and interactions with the SHIMANO STEPS system via cycle computer and switch units.
Detailed explanation of buttons and displays on the SC-E6100, SC-E7000, and EW-EN100 units.
Instructions on how to turn the bicycle lights on and off using the system controls.
Understanding the various icons and data displayed on the cycle computer for system status.
How the EW-EN100 unit indicates the current battery level through its LED lamps.
Steps to select and change between different assist modes using the system controls.
Procedure for changing assist modes using the EW-EN100 unit's button and LED indicators.
How to activate and use the walk assist mode for pushing the bicycle.
Detailed steps for operating the walk assist function, including starting, stopping, and exiting.
How to cycle through different travel data screens on the SC-E6100 cycle computer.
Procedure to reset the traveling distance and related data on the SC-E6100 cycle computer.
How to change the displayed travel data on the SC-E7000 cycle computer.
How to switch between automatic and manual gear shifting modes for electronic systems.
Steps to access the setting menu and navigate options on the SC-E6100 cycle computer.
Procedure to enter the setting menu and select options using the SC-E7000 cycle computer.
How to reset traveling distance or specific setting values through the menu.
Instructions for setting the current time (hour and minute) on the cycle computer.
How to configure the preferred starting gear for the start mode function.
Options for configuring the display backlight, including always on, always off, or manual control.
Adjusting the display brightness level of the SC-E6100 cycle computer.
Configuring the battery-powered light to be always on or always off.
Enabling or disabling beep sounds for system operations and errors.
Toggling the unit of measurement between kilometers and miles for display.
Selecting the desired display language for the cycle computer interface.
Choosing the font color for the display, between black and white options.
Customizing the timing of automatic gear shifts to optimize pedaling effort.
Enabling or disabling the feature that provides recommended shift timings.
Steps to reset the rear derailleur protection function after an impact.
How to close the setting menu and return to the main operating screen.
Procedure for resetting RD protection on the EW-EN100 unit using its button.
Information on adjusting gear shifting, typically requiring dealer consultation.
Overview of automatic data backup for the drive unit and when updates are prompted.
Details on frequency bands, power, and firmware versions for wireless system models.
Interpreting various lighting patterns of battery LEDs to diagnose system errors.
Understanding cycle computer error codes (W###) and EW-EN100 indicators for diagnosis.
Interpreting system error codes (E###) displayed on the cycle computer and applying remedies.
Common problems related to assistance not being provided or short traveling distance, with solutions.
Solutions for battery-related issues like stiffness, quick discharge, and recharging problems.
Diagnosing and resolving issues where bicycle lights do not illuminate.
Addressing problems with the cycle computer display, startup, gear position, and settings.
Resolving issues related to switch operation, noises, and gear shifting adjustments.
General| Battery Type | Lithium-ion |
|---|---|
| Nominal Voltage | 36 V |
| Nominal Capacity | 11.6 Ah |
| Watt-hour Rating | 418 Wh |
| Charging Time | 5 hours |
| Compatibility | Shimano Steps E6000 series |
| Weight | 2.55 kg |
| Operating Temperature | -10°C to 40°C |
| Compatible Charger | Shimano Steps EC-E6000 |
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