What to do if Shimano Steps Bicycle Accessories shows temperature protection warning?
To address a temperature protection issue with your Shimano Steps Bicycle Accessories battery, leave the battery in a cool place away from direct sunlight until its internal temperature decreases sufficiently. If the problem continues, contact the place of purchase.
Why is my Shimano Steps E6000 cycle computer not displayed?
If your Shimano Steps Bicycle Accessories cycle computer isn't displaying when you press the battery power button, consider the following: * Recharge the battery if the charge is insufficient. * Ensure the power is turned on by holding down the power button. * The power cannot be turned on while the battery is charging, so stop charging. * Ensure the cycle computer is correctly installed to the bracket. * Check if the connector of the electric wire connecting the motor unit to drive unit is not disconnected. If the issue persists, a component that the system cannot identify may be connected, or you may need to contact the place of purchase.
How to fix a Shimano Steps Bicycle Accessories battery that quickly loses its charge?
If your Shimano Steps Bicycle Accessories battery is losing charge quickly, it might be nearing the end of its service life. In this case, replace it with a new one.
Why is the assist traveling distance too short on my Shimano Steps Bicycle Accessories?
If your Shimano Steps Bicycle Accessories assist traveling distance is too short, start by checking the battery charge and recharge if it's low. Ensure your tires are adequately inflated using a pump to add air. Also, verify that the assist mode is set to HIGH. Keep in mind that traveling distance can be shorter depending on road conditions, the gear position, and whether the lights are on. Also, battery characteristics will drop during winter weather and this is not a sign of a problem. If the distance that can be traveled on a single charge is very short, replace the battery with a new one.
Why does my Shimano Steps E6000 Bicycle Accessories battery quickly lose its charge?
If your Shimano Steps Bicycle Accessories battery quickly loses its charge, it may be at the end of its service life. In this case, replace the battery with a new one.
Why is pedaling so stiff on my Shimano Steps E6000?
If you find that pedaling feels stiff with your Shimano Steps Bicycle Accessories, here are a few things to check: * Ensure your tires are inflated to the correct pressure by using a pump to add air. * Verify that the assist mode is not set to [OFF]; set it to [HIGH]. * Check if the battery is running low and charge it fully. * Make sure you didn't turn on the power while your foot was on the pedal; try turning it on again without pressure on the pedal. If the issue continues after these checks, contact the place of purchase.
Why is assistance not being provided on my Shimano Steps E6000?
If you're experiencing assistance issues with your Shimano Steps Bicycle Accessories, check these potential causes: * Ensure the battery is sufficiently charged and recharge if needed. * If riding on long slopes in summer or carrying heavy loads, turn off the power temporarily. * Assistance is not provided at speeds of 25 km/h or more, so check your speed. For issues related to incorrect connections or problems with the drive unit, cycle computer, or assist switch, contact the place of purchase.
What to do if the Shimano Steps Bicycle Accessories battery cannot be recharged?
If your Shimano Steps Bicycle Accessories battery is not recharging, consider the following: 1. Ensure the charger's power plug is securely inserted into the electrical outlet; disconnect and reconnect to try again. 2. Make sure the charger's recharging plug is securely inserted into the battery; disconnect and reconnect to try again. 3. Verify the charging adapter is securely connected to both the charging plug and the battery charging port. 4. Check for dirt on the connecting terminals of the charger, adapter, or battery and clean with a dry cloth. If the battery still won't recharge after these steps, contact the place of purchase.
Why is the temperature of my Shimano Steps Bicycle Accessories battery or charger too high?
If the temperature of your Shimano Steps Bicycle Accessories battery or charger exceeds the operating temperature range, stop recharging, wait for a while, and then recharge again. If the battery is too hot to touch, it may indicate a problem with the battery. Contact the place of purchase.
How to resolve a security authentication error on Shimano Steps E6000?
If you're getting a security authentication error with your Shimano Steps Bicycle Accessories, connect a genuine battery and drive unit. Also, check the condition of the cables.
General| Series | E6000 |
|---|---|
| Category | E-Bike System |
| Motor Type | Brushless DC motor |
| Motor Power | 250W |
| Battery Voltage | 36V |
| Max Torque | 50Nm |
| Drive Unit Weight | 3.2kg |
| Walk Assist Mode | Yes |
| Maximum Support Speed | 25 km/h |
| Battery Capacity | 504Wh |
| Assist Modes | Eco, Normal, High |
| Compatible Brake Type | Disc brake |
| Display | SC-E6000 |
| Compatible Wheel Size (mm) | 26" |
Essential safety guidelines and notices for using SHIMANO STEPS products safely.
Precautions to ensure safety while riding the power-assisted bicycle.
Detailed guidelines for safely handling, charging, storing, and disposing of the battery.
Overview of SHIMANO STEPS benefits: lightweight, quiet, high-performance shifting, and automatic shifting.
Step-by-step guide on turning on power, selecting assist modes, and starting to ride.
Explanation of HIGH, NORMAL, ECO, OFF, and WALK assist modes for various riding conditions.
Instructions for initial battery charging before first use.
Instructions for charging the battery, including charging alone and while installed.
Understanding charger and battery LED lamps for status, charging progress, and errors.
Detailed steps for securely fitting and detaching the battery from the bicycle mount.
Using assist and shifting switches for navigating the cycle computer and changing modes.
Guidance on mounting and detaching the cycle computer unit from its bracket.
How to turn the SHIMANO STEPS system power on and off using the cycle computer or battery.
Explanation of the basic screen layout, indicators, and traveling data.
Accessing and configuring various settings like clock, assist mode, and backlight.
Procedure to clear traveling distance and reset display settings to their original values.
Steps to set the current time and time format on the cycle computer.
Configuring the initial gear selection for the start mode function.
Adjusting the display backlight and brightness levels for optimal viewing.
Changing distance units (km/miles) for display.
Choosing the display language for the cycle computer.
Fine-tuning shift timing in automatic mode for pedaling ease or resistance.
Information regarding automatic data backup for the drive unit's settings.
Guide to obtaining and installing the software needed for system configuration and updates.
Interpreting battery LED patterns to identify and diagnose system errors.
Understanding and resolving error codes displayed on the cycle computer screen.
Details on general system errors, their causes, and recommended remedies.
Resolving problems related to the assist function not engaging or providing insufficient power.
Solutions for common battery issues like charging failures, reduced capacity, and overheating.
Addressing issues with bicycle lights and the cycle computer's display and functionality.
Resolving miscellaneous system symptoms like beeps, switch operation, and gear shifting noises.
To Next Page
