Shimano Steps E6100 Series User Manual (English)

Questions and Answers:

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Mr. Ryan PierceAug 20, 2025
What to do if the cycle computer is not displayed when I push the battery power button on my Shimano Steps Bicycle Accessories?
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  Kathy PierceAug 21, 2025
  If the cycle computer is not displayed when you push the battery power button on your Shimano Steps Bicycle Accessories, try these steps: recharge the battery, and then turn the power on once more. Also ensure that power is turned on (hold down the power button). Stop charging if the battery is charging. Check if the cycle computer is correctly installed to the bracket. Check to see if the connector of the electric wire connecting the motor unit to drive unit is not disconnected.
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Ashley NguyenAug 22, 2025
How to turn on Shimano Steps Power Supply if assistance is not provided?
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  Joseph MclaughlinAug 22, 2025
  If assistance is not being provided by your Shimano Steps Power Supply, first ensure the system power is turned ON by pressing the power switch on the cycle computer or the battery power button. If the problem persists, contact your place of purchase.
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Nicole SullivanAug 25, 2025
What to do if Shimano Steps Power Supply assist mode is off?
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  Andrea GreerAug 25, 2025
  If your Shimano Steps Power Supply is not providing assistance, check that the assist mode is set to a mode other than [OFF]. If you still do not feel that assistance is being given, contact the place of purchase.
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joy16Aug 26, 2025
Why is Shimano Steps Power Supply not working if I'm not pedaling?
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  Jose HintonAug 27, 2025
  If your Shimano Steps Power Supply isn't assisting, make sure you are pedaling. This bicycle is not a motorbike, so you need to operate the pedals.
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Austin OlsonAug 27, 2025
Why Shimano Steps Power Supply assistance is not working because of drive unit?
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  Patricia PatelAug 27, 2025
  If your Shimano Steps Power Supply is not providing assistance, it may be due to incorrect connections or a problem with the drive unit, cycle computer, or assist switch. In this case, contact the place of purchase.
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Brandon StevensAug 29, 2025
What to do if Shimano Steps Power Supply overheats?
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  Michael RossAug 29, 2025
  If your Shimano Steps Power Supply isn't providing assistance, it could be overheating due to riding on long slopes in summer weather or carrying a heavy load for a long time. Turn off the power, wait for a while, and then check again.
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smallamberAug 31, 2025
Why is assistance not being provided on my Shimano Steps Bicycle Accessories?
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  Angelica StaffordAug 31, 2025
  If assistance isn't being provided by your Shimano Steps Bicycle Accessories, first, verify the battery charge and recharge if low. If riding on long slopes in summer or carrying heavy loads, overheating may occur; turn off the power and wait before trying again. Also, ensure you are pedaling, as the bicycle isn't a motorbike. Assistance is not provided at speeds of 25 km/h or more. Finally, check that the assist mode isn't set to OFF.
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john07Sep 2, 2025
What to do if the battery cannot be recharged on Shimano Steps Bicycle Accessories?
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  Chad GreeneSep 2, 2025
  If the battery on your Shimano Steps Bicycle Accessories cannot be recharged, ensure the charger's power plug is securely inserted into the electrical outlet and the recharging plug is securely connected to the battery. Also, check if the charging adapter is properly connected to the charging plug or the battery charging port. Clean the connection terminals with a dry cloth to remove any dirt.
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Kaitlyn WilliamsSep 3, 2025
Why is the assist traveling distance too short on my Shimano Steps E6100?
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  Rhonda FloresSep 3, 2025
  If the assist traveling distance is too short on your Shimano Steps Bicycle Accessories, check the battery charge and recharge if necessary. Remember that traveling distance can be affected by road conditions, gear position, and lights being on. Battery performance also decreases in winter weather. If the battery's performance has deteriorated significantly due to repeated charging or long use, consider replacing it.
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Carla WoodSep 5, 2025
What to do if the LED on the charger does not illuminate for Shimano Steps E6100 Bicycle Accessories?
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  Dawn GaySep 5, 2025
  If the LED on the charger for your Shimano Steps Bicycle Accessories does not illuminate, check the connection for any foreign objects before reinserting the charging connector. If the battery is fully charged, the LED on the battery charger turns off, but this is not a malfunction. Disconnect and then reconnect the power plug of the charger, and then repeat the recharging operation.

Shimano Steps E6100 Series Specifications

General

Nominal Power	250W
Maximum Torque	60Nm
Battery Voltage	36V
Display	SC-E6100
Series	E6100
Maximum assist speed (km/h)	25 km/h
Maximum assist speed (mph)	15.5 mph
Position	Bottom bracket
Motor Type	Brushless DC motor
Drive Unit	DU-E6100
Assistance Modes	Eco, High
Battery Compatibility	BT-E8010
Charging Time	5 hours
Type	Mid-drive
Battery Capacity	504Wh (BT-E8010), 630Wh (BT-E8015)
Weight	2.88 kg (drive unit only)