Shimano Steps E6000 Series User Manual (English)

Other manuals for Shimano Steps E6000 Series

Questions and Answers:

T
Teresa DouglasSep 4, 2025
Why is assistance not being provided on my Shimano Steps E6000?
- A
  Aaron Howell MDSep 4, 2025
  If you're experiencing assistance issues with your Shimano Steps Bicycle Accessories, check these potential causes: * Ensure the battery is sufficiently charged and recharge if needed. * If riding on long slopes in summer or carrying heavy loads, turn off the power temporarily. * Assistance is not provided at speeds of 25 km/h or more, so check your speed. For issues related to incorrect connections or problems with the drive unit, cycle computer, or assist switch, contact the place of purchase.
T
Thomas SparksSep 3, 2025
How to fix system error on Shimano Steps Bicycle Accessories?
- J
  jameschaseSep 3, 2025
  If you experience a system error with your Shimano Steps Bicycle Accessories, ensure the cable is properly connected and not loose. If the problem persists, it's recommended to contact the place of purchase.
T
Troy MartinezSep 2, 2025
What to do if the gear doesn't shift to the preset position on my Shimano Steps E6000?
- L
  Laura RochaSep 2, 2025
  If, when you stop your bicycle, the gear does not shift to the position preset in the start mode on your Shimano Steps Bicycle Accessories, you may have been pressing the pedals too strongly. If you press the pedals lightly, the gear shifts more easily.
E
elizabeth03Sep 2, 2025
Why is my Shimano Steps Bicycle Accessories charger warm?
- B
  Brian MitchellSep 2, 2025
  If your Shimano Steps Bicycle Accessories charger is warm, and it's being used continuously to charge batteries, wait a while before using it again.
A
Amy RileyAug 25, 2025
What to do if the cycle computer display doesn't appear on my Shimano Steps Bicycle Accessories?
- Q
  qpetersonAug 25, 2025
  If the cycle computer display on your Shimano Steps Bicycle Accessories doesn't appear when you press the power switch, first, recharge the battery. Then, ensure the power is on by holding down the power switch. Also, check if the cycle computer is correctly installed to the bracket. If the issue continues, check to see if the connector of the electric wire connecting the motor unit to drive unit is not disconnected.
C
Connie OsbornAug 31, 2025
Why do I hear a noise from the rear wheel of my Shimano Steps E6000 Bicycle Accessories?
- M
  Mark BoothAug 31, 2025
  If you hear a noise from the rear wheel of your Shimano Steps Bicycle Accessories during normal riding, it may be that gear shifting adjustment has not been carried out correctly. For mechanical gear shifting, adjust the cable tension. For details, refer to the Service Instructions for the derailleur. For powered gear shifting Contact the place of purchase.
L
Lisa GarciaAug 31, 2025
Why is the temperature of my Shimano Steps Bicycle Accessories battery or charger too high?
- A
  Amanda BeckAug 31, 2025
  If the temperature of your Shimano Steps Bicycle Accessories battery or charger exceeds the operating temperature range, stop recharging, wait for a while, and then recharge again. If the battery is too hot to touch, it may indicate a problem with the battery. Contact the place of purchase.
A
Angela ScottAug 30, 2025
What should I do if my Shimano Steps Bicycle Accessories battery doesn't start recharging?
- R
  rarmstrongAug 30, 2025
  If the battery of your Shimano Steps Bicycle Accessories does not start recharging when the charger is connected, the battery may be at the end of its service life. Replace the battery with a new one.
H
hknightAug 29, 2025
How to resolve a security authentication error on Shimano Steps E6000?
- S
  Sara BartonAug 30, 2025
  If you're getting a security authentication error with your Shimano Steps Bicycle Accessories, connect a genuine battery and drive unit. Also, check the condition of the cables.
A
Amy WilliamsAug 29, 2025
What is temperature protection in Shimano Steps Bicycle Accessories, and how do I resolve it?
- A
  Amber PriceAug 29, 2025
  If your Shimano Steps Bicycle Accessories are experiencing temperature protection issues, leave the battery in a cool place away from direct sunlight until the internal temperature of the battery decreases sufficiently. If the situation does not improve, contact the place of purchase.

Shimano Steps E6000 Series Specifications

General

Series	E6000
Category	E-Bike System
Motor Type	Brushless DC motor
Motor Power	250W
Battery Voltage	36V
Max Torque	50Nm
Drive Unit Weight	3.2kg
Walk Assist Mode	Yes
Maximum Support Speed	25 km/h
Battery Capacity	504Wh
Assist Modes	Eco, Normal, High
Compatible Brake Type	Disc brake
Display	SC-E6000
Compatible Wheel Size (mm)	26"

Summary

Safety and Precautions

General Safety Information

Essential safety guidelines and notices for using SHIMANO STEPS products safely.

Safe Riding Practices

Precautions to ensure safety while riding the power-assisted bicycle.

Safe Battery Handling

Detailed guidelines for safely handling, charging, storing, and disposing of the battery.

SHIMANO STEPS Features and Riding

Key System Features

Overview of SHIMANO STEPS benefits: lightweight, quiet, high-performance shifting, and automatic shifting.

How to Ride the Bicycle

Step-by-step guide on turning on power, selecting assist modes, and starting to ride.

Assist Mode Selection

Explanation of HIGH, NORMAL, ECO, OFF, and WALK assist modes for various riding conditions.

Method of Use

Introduction and Initial Charging

Instructions for initial battery charging before first use.

Battery Charging Procedures

Instructions for charging the battery, including charging alone and while installed.

Battery LED Indicators

Understanding charger and battery LED lamps for status, charging progress, and errors.

Battery Installation and Removal

Detailed steps for securely fitting and detaching the battery from the bicycle mount.

Cycle Computer Operations

Switching Operations and Modes

Using assist and shifting switches for navigating the cycle computer and changing modes.

Installing and Removing the Cycle Computer

Guidance on mounting and detaching the cycle computer unit from its bracket.

Powering the System On/Off

How to turn the SHIMANO STEPS system power on and off using the cycle computer or battery.

Understanding the Display Screen

Explanation of the basic screen layout, indicators, and traveling data.

Settings Menu

Accessing and configuring various settings like clock, assist mode, and backlight.

Clearing Data and Resetting Defaults

Procedure to clear traveling distance and reset display settings to their original values.

Clock Configuration

Steps to set the current time and time format on the cycle computer.

Start Mode Setup

Configuring the initial gear selection for the start mode function.

Backlight and Brightness Settings

Adjusting the display backlight and brightness levels for optimal viewing.

Unit Configuration

Changing distance units (km/miles) for display.

Language Selection

Choosing the display language for the cycle computer.

Automatic Shift Timing Adjustment

Fine-tuning shift timing in automatic mode for pedaling ease or resistance.

PC Connection and Software

Drive Unit Data Backup Function

Information regarding automatic data backup for the drive unit's settings.

Downloading E-TUBE PROJECT Application

Guide to obtaining and installing the software needed for system configuration and updates.

Troubleshooting

Battery LED Error Indications

Interpreting battery LED patterns to identify and diagnose system errors.

Cycle Computer Error Messages

Understanding and resolving error codes displayed on the cycle computer screen.

System Errors

Details on general system errors, their causes, and recommended remedies.

Assist Function Troubleshooting

Resolving problems related to the assist function not engaging or providing insufficient power.

Battery Troubleshooting

Solutions for common battery issues like charging failures, reduced capacity, and overheating.

Lights and Cycle Computer Troubleshooting

Addressing issues with bicycle lights and the cycle computer's display and functionality.

Other Troubleshooting Scenarios

Resolving miscellaneous system symptoms like beeps, switch operation, and gear shifting noises.

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Shimano Steps E6000 Series User Manual

Table of Contents

Other manuals for Shimano Steps E6000 Series

Questions and Answers:

Shimano Steps E6000 Series Specifications

Summary

Safety and Precautions

General Safety Information

Safe Riding Practices

Safe Battery Handling

SHIMANO STEPS Features and Riding

Key System Features

How to Ride the Bicycle

Assist Mode Selection

Method of Use

Introduction and Initial Charging

Battery Charging Procedures

Battery LED Indicators

Battery Installation and Removal

Cycle Computer Operations

Switching Operations and Modes

Installing and Removing the Cycle Computer

Powering the System On/Off

Understanding the Display Screen

Settings Menu

Clearing Data and Resetting Defaults

Clock Configuration

Start Mode Setup

Backlight and Brightness Settings

Unit Configuration

Language Selection

Automatic Shift Timing Adjustment

PC Connection and Software

Drive Unit Data Backup Function

Downloading E-TUBE PROJECT Application

Troubleshooting

Battery LED Error Indications

Cycle Computer Error Messages

System Errors

Assist Function Troubleshooting

Battery Troubleshooting

Lights and Cycle Computer Troubleshooting

Other Troubleshooting Scenarios

Related product manuals