Why doesn't the LED on my Shimano Steps Bicycle Accessories charger illuminate?
If the LED on the charger for your Shimano Steps Bicycle Accessories doesn't illuminate, check if the charging plug is securely inserted into the battery. Look for any foreign objects before reinserting it. If there's still no change, and the battery isn't fully charged, contact your dealer.
What to do if I get a charging error on Shimano Steps Bicycle Accessories?
If you see a 'Charging error' message on your Shimano Steps Bicycle Accessories, it indicates an issue during charging. Disconnect the charger from the battery, then press the power button. If the error persists, contact an agency.
Why is assistance not being provided by my Shimano Steps Bicycle Accessories?
If you are not getting assistance from your Shimano Steps Bicycle Accessories, consider these potential causes: * The battery may not be sufficiently charged, so check the charge level and recharge if needed. * You might be riding on long slopes in summer or carrying a heavy load, causing the battery to overheat; turn off the power and wait before checking again. * Your speed might be too high; assistance is not provided at speeds exceeding the manufacturer's limit. * Ensure you are pedaling, as the bicycle requires pedal operation. * The assist mode may be set to [OFF]; change it to another mode. * Confirm the system power is ON, using the cycle computer or battery power button.
What to do if Shimano Steps Bicycle Accessories activate temperature protection?
If your Shimano Steps Bicycle Accessories battery overheats, triggering temperature protection, the battery output is turned off. Move the battery to a cool place away from direct sunlight until its internal temperature drops sufficiently. If the problem persists, contact your dealer.
How to resolve E010 error on Shimano Steps Bicycle Accessories?
If you see error code E010 on your Shimano Steps Bicycle Accessories, it means a system error was detected. Try pressing the power button on the battery to turn it on again.
How to fix E024 error on Shimano Steps Bicycle Accessories?
If your Shimano Steps Bicycle Accessories display error code E024, it indicates a communication issue with the bicycle system. Ensure the cable is not loose or improperly connected.
What does error E023 mean on Shimano Steps Bicycle Accessories?
If your Shimano Steps Bicycle Accessories display error code E023, it indicates an electrical failure inside the battery. Use the battery power button to turn the power OFF, and then turn the power back ON.
What does error W010 mean on Shimano Steps Bicycle Accessories?
If your Shimano Steps Bicycle Accessories display error code W010, the drive unit's temperature is higher than normal. Stop using the assist function until the temperature drops.
What to do if my Shimano Steps Bicycle Accessories battery malfunctions?
If your Shimano Steps Bicycle Accessories battery malfunctions, likely due to an electrical failure inside, use the battery power button to turn the power OFF, and then turn it back ON.
What does error E020 mean on Shimano Steps Bicycle Accessories?
If your Shimano Steps Bicycle Accessories display error code E020, there's a communication error between the battery and drive unit. Check that the cable between them is properly connected.
General| Drive Unit | DU-E8000 |
|---|---|
| Battery Capacity | 504 Wh |
| Maximum Torque | 70 Nm |
| Rated Voltage | 36 V |
| Rated Power | 250 W |
| Battery | BT-E8010 |
| Display | SC-E8000 |
| Assist Modes | Eco, Trail, Boost |
| Compatible Cassette Sprocket | 11-speed |
| Motor Type | Brushless DC |
| Charging Time | 5 hours |
| Compatibility | Shimano Di2 |
| Compatible Chain | HG-X |
Key safety warnings and precautions for proper product use.
Guidelines for safe operation and handling of the bicycle system.
Explanation of different assist levels and their applications.
Instructions for powering the system on and off via battery or computer.
Guide to switching between different assist levels during riding.
Visual guide to all components of the SHIMANO STEPS system.
Steps to connect the system to a smartphone or tablet via Bluetooth LE.
Interpreting error codes indicated by battery LED patterns.
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