What does error E033 mean on Shimano Steps Bicycle Accessories?
If your Shimano Steps Bicycle Accessories display error code E033, the current firmware doesn’t support system operation. Connect to E-TUBE PROJECT and update the firmware for all units.
What does error W032 mean on Shimano Steps Bicycle Accessories?
If your Shimano Steps Bicycle Accessories display error code W032, it means an electronic derailleur may have been installed in place of a mechanical one. Reinstall the correct derailleur that the system is configured to support.
What does error W010 mean on Shimano Steps Bicycle Accessories?
If your Shimano Steps Bicycle Accessories display error code W010, the drive unit's temperature is higher than normal. Stop using the assist function until the temperature drops.
What does error E023 mean on Shimano Steps Bicycle Accessories?
If your Shimano Steps Bicycle Accessories display error code E023, it indicates an electrical failure inside the battery. Use the battery power button to turn the power OFF, and then turn the power back ON.
What does error E022 mean on Shimano Steps Bicycle Accessories?
If your Shimano Steps Bicycle Accessories display error code E022, the battery connected to the drive unit doesn't conform to system standards. Press the power button of the battery to turn it on again.
How to fix system error on Shimano Steps Bicycle Accessories?
If you're experiencing a system error with your Shimano Steps Bicycle Accessories, it might be due to a communication issue. Ensure the cable isn't loose or improperly connected. If the problem continues, it's best to contact your dealer.
What does W020 error mean for Shimano Steps Bicycle Accessories?
If your Shimano Steps Bicycle Accessories display error code W020, the battery output is turned off because the temperature is outside the guaranteed operating range. If it's too hot, move the battery to a cool place away from direct sunlight. If it's too cold, leave it indoors until it reaches a suitable temperature.
Why is the assist traveling distance too short on my Shimano Steps Bicycle Accessories?
If the assist traveling distance of your Shimano Steps Bicycle Accessories is too short, it could be due to road conditions, gear position, or light usage time. Check the battery charge and recharge if needed. Also, battery characteristics decrease in winter. If the battery has degraded, replace it.
Why doesn't the LED on my Shimano Steps Bicycle Accessories charger illuminate?
If the LED on the charger for your Shimano Steps Bicycle Accessories doesn't illuminate, check if the charging plug is securely inserted into the battery. Look for any foreign objects before reinserting it. If there's still no change, and the battery isn't fully charged, contact your dealer.
What to do if my Shimano Steps Bicycle Accessories battery malfunctions?
If your Shimano Steps Bicycle Accessories battery malfunctions, likely due to an electrical failure inside, use the battery power button to turn the power OFF, and then turn it back ON.
General| Drive Unit | DU-E8000 |
|---|---|
| Battery Capacity | 504 Wh |
| Maximum Torque | 70 Nm |
| Rated Voltage | 36 V |
| Rated Power | 250 W |
| Battery | BT-E8010 |
| Display | SC-E8000 |
| Assist Modes | Eco, Trail, Boost |
| Compatible Cassette Sprocket | 11-speed |
| Motor Type | Brushless DC |
| Charging Time | 5 hours |
| Compatibility | Shimano Di2 |
| Compatible Chain | HG-X |
Key safety warnings and precautions for proper product use.
Guidelines for safe operation and handling of the bicycle system.
Explanation of different assist levels and their applications.
Instructions for powering the system on and off via battery or computer.
Guide to switching between different assist levels during riding.
Visual guide to all components of the SHIMANO STEPS system.
Steps to connect the system to a smartphone or tablet via Bluetooth LE.
Interpreting error codes indicated by battery LED patterns.
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