Why is smoke coming out of my Shimano Steps E6000 Bicycle Accessories battery?
If smoke is coming out from the battery of your Shimano Steps Bicycle Accessories, stop using the battery immediately and contact the place of purchase.
What does it mean when my Shimano Steps E6000 Bicycle Accessories beeps three times?
If three beeps sound on your Shimano Steps Bicycle Accessories, an error or warning is occurring. This happens when a warning or error is displayed on the cycle computer. Refer to the section "Error messages on the cycle computer" and follow the instructions provided for the appropriate code.
Why doesn't the replaced battery work on my Shimano Steps Bicycle Accessories?
If the replaced battery does not work with your Shimano Steps Bicycle Accessories, the firmware of the drive unit may not be compatible with the battery. Contact the place of purchase to inquire about compatibility.
Why do I hear a noise from the rear wheel of my Shimano Steps E6000 Bicycle Accessories?
If you hear a noise from the rear wheel of your Shimano Steps Bicycle Accessories during normal riding, it may be that gear shifting adjustment has not been carried out correctly. For mechanical gear shifting, adjust the cable tension. For details, refer to the Service Instructions for the derailleur. For powered gear shifting Contact the place of purchase.
Why is my Shimano Steps E6000 cycle computer not displayed?
If your Shimano Steps Bicycle Accessories cycle computer isn't displaying when you press the battery power button, consider the following: * Recharge the battery if the charge is insufficient. * Ensure the power is turned on by holding down the power button. * The power cannot be turned on while the battery is charging, so stop charging. * Ensure the cycle computer is correctly installed to the bracket. * Check if the connector of the electric wire connecting the motor unit to drive unit is not disconnected. If the issue persists, a component that the system cannot identify may be connected, or you may need to contact the place of purchase.
How to fix a Shimano Steps Bicycle Accessories battery that quickly loses its charge?
If your Shimano Steps Bicycle Accessories battery is losing charge quickly, it might be nearing the end of its service life. In this case, replace it with a new one.
Why is the assist traveling distance too short on my Shimano Steps Bicycle Accessories?
If your Shimano Steps Bicycle Accessories assist traveling distance is too short, start by checking the battery charge and recharge if it's low. Ensure your tires are adequately inflated using a pump to add air. Also, verify that the assist mode is set to HIGH. Keep in mind that traveling distance can be shorter depending on road conditions, the gear position, and whether the lights are on. Also, battery characteristics will drop during winter weather and this is not a sign of a problem. If the distance that can be traveled on a single charge is very short, replace the battery with a new one.
How to troubleshoot a Shimano Steps Bicycle Accessories battery that cannot be recharged?
If your Shimano Steps Bicycle Accessories battery cannot be recharged, first, disconnect and reconnect the power plug of the charger, and then repeat the recharging operation. Next, disconnect and reconnect the recharging plug of the charger, and then repeat the recharging operation. Finally, wipe the connection terminals of the charger or the battery with a dry cloth to clean them, and then repeat the recharging operation.
What to do if I suspect a battery malfunction in my Shimano Steps E6000?
If you suspect a battery malfunction in your Shimano Steps Bicycle Accessories, connect the charger to the battery and then remove it. Then, press the power switch with only the battery connected. If an error appears with only the battery connected, contact the place of purchase.
How to fix a system error on Shimano Steps E6000?
If you encounter a system error with your Shimano Steps Bicycle Accessories, make sure that the cable is not loose or improperly connected.
General| Series | E6000 |
|---|---|
| Category | E-Bike System |
| Motor Type | Brushless DC motor |
| Motor Power | 250W |
| Battery Voltage | 36V |
| Max Torque | 50Nm |
| Drive Unit Weight | 3.2kg |
| Walk Assist Mode | Yes |
| Maximum Support Speed | 25 km/h |
| Battery Capacity | 504Wh |
| Assist Modes | Eco, Normal, High |
| Compatible Brake Type | Disc brake |
| Display | SC-E6000 |
| Compatible Wheel Size (mm) | 26" |
Essential safety guidelines and notices for using SHIMANO STEPS products safely.
Precautions to ensure safety while riding the power-assisted bicycle.
Detailed guidelines for safely handling, charging, storing, and disposing of the battery.
Overview of SHIMANO STEPS benefits: lightweight, quiet, high-performance shifting, and automatic shifting.
Step-by-step guide on turning on power, selecting assist modes, and starting to ride.
Explanation of HIGH, NORMAL, ECO, OFF, and WALK assist modes for various riding conditions.
Instructions for initial battery charging before first use.
Instructions for charging the battery, including charging alone and while installed.
Understanding charger and battery LED lamps for status, charging progress, and errors.
Detailed steps for securely fitting and detaching the battery from the bicycle mount.
Using assist and shifting switches for navigating the cycle computer and changing modes.
Guidance on mounting and detaching the cycle computer unit from its bracket.
How to turn the SHIMANO STEPS system power on and off using the cycle computer or battery.
Explanation of the basic screen layout, indicators, and traveling data.
Accessing and configuring various settings like clock, assist mode, and backlight.
Procedure to clear traveling distance and reset display settings to their original values.
Steps to set the current time and time format on the cycle computer.
Configuring the initial gear selection for the start mode function.
Adjusting the display backlight and brightness levels for optimal viewing.
Changing distance units (km/miles) for display.
Choosing the display language for the cycle computer.
Fine-tuning shift timing in automatic mode for pedaling ease or resistance.
Information regarding automatic data backup for the drive unit's settings.
Guide to obtaining and installing the software needed for system configuration and updates.
Interpreting battery LED patterns to identify and diagnose system errors.
Understanding and resolving error codes displayed on the cycle computer screen.
Details on general system errors, their causes, and recommended remedies.
Resolving problems related to the assist function not engaging or providing insufficient power.
Solutions for common battery issues like charging failures, reduced capacity, and overheating.
Addressing issues with bicycle lights and the cycle computer's display and functionality.
Resolving miscellaneous system symptoms like beeps, switch operation, and gear shifting noises.
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