Shimano Steps DU-E6002 - Page 53

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E8000 Series
E6000 MANUALE8000 CONCEPT E8000 MANUAL E6000 CONCEPT
Symptom Cause / Possibility Remedy
The LED on the charger
does not illuminate.
Is the charging plug of the charger securely
inserted into the battery?
Check the connection for any foreign objects
before reinserting the charging plug. If there is
no change, contact the place of purchase.
Is the battery fully charged?
If the battery is fully charged, the LED on the
battery charger turns off, but this is not a
malfunction. Disconnect and then reconnect the
power plug of the charger, and then repeat the
recharging operation.
If the LED on the charger still does not
illuminate, contact the place of purchase.
The battery cannot be
removed.
Contact the place of purchase.
The battery cannot be
inserted.
Contact the place of purchase.
Fluid is coming out from
the battery.
Contact the place of purchase.
An abnormal odor can
be detected.
Stop using the battery immediately and contact
the place of purchase.
Smoke is coming out
from the battery.
Stop using the battery immediately and contact
the place of purchase.
Lights
Symptom Cause / Possibility Remedy
The front light or the tail
light does not illuminate
even when the switch is
pressed.
The E-TUBE PROJECT settings may be wrong. Contact the place of purchase.
Cycle computer
Symptom Cause / Possibility Remedy
The cycle computer is not
displayed when you push
the battery power
button.
The amount of battery charge may be
insufficient.
Recharge the battery, and then turn the power
on once more.
Is the power turned on?
Hold down the power button to turn on the
power.
Is the battery charging?
The power cannot be turned on while the
battery is mounted on the bicycle and being
charged. Stop charging.
SC-E6010
Is the cycle computer correctly installed to the
bracket?
Install the cycle computer correctly.
Symptom Cause / Possibility Remedy
Pedaling is stiff.
Are the tires inflated to a sufficient pressure? Use a pump to add air.
Is the assist mode set to OFF?
Set the assist mode to [BOOST]. If you still do not
feel that assistance is being given, contact the
place of purchase.
The battery may be running low.
After charging the battery well, check the level
of assistance again. If you still do not feel that
assistance is being given, contact the place of
purchase.
Did you turn on the power with your foot placed
on the pedal?
Turn on the power again without putting
pressure on the pedal. If you still do not feel that
assistance is being given, contact the place of
purchase.
Battery
Symptom Cause / Possibility Remedy
The battery quickly loses
its charge.
The battery may be at the end of its service life. Replace the battery with a new one.
The battery cannot be
recharged.
Is the power plug of the charger securely
inserted into the electrical outlet?
Disconnect and then reconnect the power plug
of the charger, and then repeat the recharging
operation.
If the battery still cannot be recharged, contact
the place of purchase.
Is the charging plug of the charger securely
inserted into the battery?
Disconnect and then reconnect the charging
plug of the charger, and then repeat the
recharging operation.
If the battery still cannot be recharged, contact
the place of purchase.
Is the charging adapter securely connected to
the charging plug, or to the battery charging
port?
Securely connect the charging adapter to the
charging plug or to the battery charging port,
and charge again. If the battery still does not
charge, consult a dealer.
Is the connecting terminal for the battery
charger, charging adapter, or battery dirty?
Wipe the connection terminals with a dry cloth
to clean them, and then repeat the recharging
operation.
If the battery still cannot be recharged, contact
the place of purchase.
The battery does not
start recharging when
the charger is connected.
The battery may be at the end of its service life. Replace the battery with a new one.
The battery and charger
are becoming hot.
The temperature of the battery or charger may
have exceeded the operating temperature
range.
Stop recharging, wait for a while and then
recharge again. If the battery is too hot to touch,
it may indicate a problem with the battery.
Contact the place of purchase.
The charger is warm.
If the charger is being used continuously to
charge batteries, it may become warm.
Wait a while before using the charger again.