Shimano Steps DU-E6002 User Manual

62 pages

To Next Page

To Next Page

Page #1 background image

Loading...

Page #1 background image

UM-70H0A-012-00

User's manual

Original instructions

E6000 Series

SHIMANO Total Electric Power System

Other manuals for Shimano Steps DU-E6002

Service Manual118 pages

Questions and Answers:

N
Nathan MillerAug 23, 2025
Why is my Shimano Steps DU-E6002 cycle computer not displayed?
- M
  Michael VargasAug 23, 2025
  If your Shimano Steps Bicycle Accessories cycle computer isn't displaying when you press the battery power button, consider the following: * Recharge the battery if the charge is insufficient. * Ensure the power is turned on by holding down the power button. * The power cannot be turned on while the battery is charging, so stop charging. * Ensure the cycle computer is correctly installed to the bracket. * Check if the connector of the electric wire connecting the motor unit to drive unit is not disconnected. If the issue persists, a component that the system cannot identify may be connected, or you may need to contact the place of purchase.
S
Sophia RussellAug 31, 2025
What does W030 error mean on Shimano Steps Bicycle Accessories?
- C
  Christine MccarthyAug 31, 2025
  If you encounter error W030 on your Shimano Steps Bicycle Accessories, it could be due to two or more assist switches connected to the system or a communication error between the drive unit and the motor unit. To resolve this: * Change the assist switch to the gear shifting switch, or connect only one assist switch and turn on the power again. * Check that the cable is properly connected between the drive unit and the motor unit. If the situation does not improve, contact the place of purchase.
M
Megan HendersonAug 30, 2025
How to fix E010 error on Shimano Steps DU-E6002?
- K
  Karen PorterAug 31, 2025
  If you receive error E010 on your Shimano Steps Bicycle Accessories, it indicates a system error. Press the power button of the battery to turn it on again. If the problem persists, contact the place of purchase.
M
Manuel ChoiAug 30, 2025
What does error E020 mean on Shimano Steps DU-E6002?
- B
  bensonandreAug 30, 2025
  If you're getting error E020 on your Shimano Steps Bicycle Accessories, it means a communication error between the battery and drive unit was detected. To solve this, check that the cable between the drive unit and battery is properly connected. If the situation does not improve, contact the place of purchase.
K
Kimberly HartmanAug 29, 2025
Why does the LED on my Shimano Steps DU-E6002 charger not illuminate?
- D
  Douglas LoganAug 29, 2025
  If the LED on your Shimano Steps Bicycle Accessories charger isn't lighting up, first, check the connection of the recharging plug to the battery for any foreign objects and reinsert it. Also, if the battery is fully charged, the LED may turn off, which isn't a malfunction. Disconnect and reconnect the charger's power plug to try again. If the LED still doesn't illuminate, contact the place of purchase.
T
trodriguezAug 28, 2025
Why is pedaling so stiff on my Shimano Steps DU-E6002 Bicycle Accessories?
- G
  Gary RodriguezAug 28, 2025
  If you find that pedaling feels stiff with your Shimano Steps Bicycle Accessories, here are a few things to check: * Ensure your tires are inflated to the correct pressure by using a pump to add air. * Verify that the assist mode is not set to [OFF]; set it to [HIGH]. * Check if the battery is running low and charge it fully. * Make sure you didn't turn on the power while your foot was on the pedal; try turning it on again without pressure on the pedal. If the issue continues after these checks, contact the place of purchase.
D
David SanchezAug 27, 2025
What to do if the Shimano Steps Bicycle Accessories battery cannot be recharged?
- L
  Laura StokesAug 27, 2025
  If your Shimano Steps Bicycle Accessories battery is not recharging, consider the following: 1. Ensure the charger's power plug is securely inserted into the electrical outlet; disconnect and reconnect to try again. 2. Make sure the charger's recharging plug is securely inserted into the battery; disconnect and reconnect to try again. 3. Verify the charging adapter is securely connected to both the charging plug and the battery charging port. 4. Check for dirt on the connecting terminals of the charger, adapter, or battery and clean with a dry cloth. If the battery still won't recharge after these steps, contact the place of purchase.
H
henrydorothyAug 26, 2025
Why is assistance not being provided on my Shimano Steps DU-E6002 Bicycle Accessories?
- K
  Katie MayAug 27, 2025
  If you're experiencing assistance issues with your Shimano Steps Bicycle Accessories, check these potential causes: * Ensure the battery is sufficiently charged and recharge if needed. * If riding on long slopes in summer or carrying heavy loads, turn off the power temporarily. * Assistance is not provided at speeds of 25 km/h or more, so check your speed. For issues related to incorrect connections or problems with the drive unit, cycle computer, or assist switch, contact the place of purchase.
K
Kirsten SolomonAug 25, 2025
How to fix system error on Shimano Steps DU-E6002?
- D
  Daniel GardnerAug 26, 2025
  If you experience a system error with your Shimano Steps Bicycle Accessories, ensure the cable is properly connected and not loose. If the problem persists, it's recommended to contact the place of purchase.
J
jessica94Aug 25, 2025
Why is the gear position not displayed on my Shimano Steps DU-E6002 Bicycle Accessories?
- J
  Jason EstradaAug 25, 2025
  If the gear position is not displayed on your Shimano Steps Bicycle Accessories, it is only displayed when the electronic gear shifting unit is installed. Check if the electric wire connector is disconnected. If you are not sure, contact the place of purchase.

Shimano Steps DU-E6002 Specifications

General

Brand	Shimano Steps
Model	DU-E6002
Category	Bicycle Accessories
Language	English

Summary

Safety Information

Important Notices

Critical information for safe operation and product care.

Warnings and Cautions

Key safety alerts and advisories for usage.

System Features

SHIMANO STEPS Features

Overview of key functionalities and design aspects.

Method of Use

Battery Charging Process

Troubleshooting

Battery and Charger Errors

System Error Messages

Understanding and resolving error codes displayed on the computer.

Assist Function Issues

Diagnosing and resolving problems with power assistance.

Related product manuals

Shimano Steps DU-E6001

Shimano Steps DU-E6012

Preview: Shimano Steps E5003

Shimano Steps E5003

Shimano Steps EW-CP100

Shimano Steps SC-E6000

Preview: Shimano Steps EC-E6000

Shimano Steps EC-E6000

Shimano Steps BT-E6010

Shimano Steps EW-EN100

Shimano Steps EW-SW100

Shimano Steps BM-E8016

Preview: Shimano Steps BT-E6000

Shimano Steps BT-E6000

Preview: Shimano Steps E8000 Series

Shimano Steps E8000 Series