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Matthew BlackJul 28, 2025
What to do if Shure Microphone system has no or distorted audio?
- LlwallaceJul 28, 2025
If your Shure Microphone system has no or distorted audio, verify the following: Check all cables and ensure transmitters are on and channels are un-muted. Check the input meters on the Monitor tab of the MXW control software, and attenuate if the channel is clipping. Also, check the output meters on the Audio Network Interface (ANI) front panel and in the ANI control software. Use headphones to listen to the audio from the ANI and attenuate if the channel is clipping. Ensure that the output level of the ANI matches the input of the connecting equipment. Verify APT is not performing a spectrum scan. Make sure all devices are on and have a stable network connection. Use Dante Controller software (DC) to verify channel subscriptions. Check master clock in DC (an MXWAPT must be master clock)
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