What to do if charger is not discovered by the Control Software of Shure Microflex MXWNCS8?
Ensure that the MXWNCS charger is not in High Efficiency Mode (solid blue Microphone Link LED) for Shure Microphone system.
How to fix no or distorted audio on Shure Microflex MXWNCS8?
To troubleshoot no or distorted audio on your Shure Microphone system: * Check the cables. * Ensure transmitters are on and channels are un-muted. * Verify the input meters are OK on the Monitor tab of the MXW control software, and attenuate if the channel is clipping. * Check the output meters on the Audio Network Interface (ANI) front panel and in the ANI control software. Use headphones to listen to the audio from the ANI, and attenuate if the channel is clipping. * Confirm that the output level of the ANI matches the input of the connecting equipment. * Verify APT is not performing a spectrum scan.
What to do if audio is cutting in and out on Shure Microflex MXWNCS8 Microphone system?
If the audio on your Shure Microphone system is cutting in and out, you can: * Perform a Spectrum Scan to monitor RF interference. * Decrease channel count to verify if the system is overloading the RF spectrum.
Why is the audio cutting in and out on my Shure Microflex MXWNCS8?
If the audio on your Shure Microphone system is cutting in and out, it could be due to RF spectrum overload or interference. Try decreasing the channel count to see if the system is overloading the RF spectrum. Additionally, perform a Spectrum Scan to monitor for any RF interference.
What to do if Shure Microphone system Control Software is taking a long time to load?
If the Shure control software is taking a long time to load, try the following: Set the router to not send default gateway as a part of DHCP; Set the Shure Web Device Discovery application to open by IP address; Manually set the computer to a static IP address on the same network as the device.
How to associate component to a Group in Shure Microphone system?
If you are unable to associate a component to a group on your Shure Microphone system, and the device dropdown is not displaying the desired component in the Group row on the Configuration tab, open the Utility tab of the MXW Control Software and uncheck the Configuration Filter to display all MXW devices on the network. Also, un-associate the component by selecting 'none' from the Group row in the other Configuration. If the issue persists, perform a factory reset on the device to clear any association.
Why is Shure Microflex MXWNCS8 Microphone system Control Software performing poorly?
If the Shure Microphone system Control Software is performing poorly, and indicators are moving slowly or not displaying in real time, try reducing the number of windows or tabs that are open to the same Configuration. Consult the Network section for properly setting up the network.
What to do if Shure Microphone system charger is not discovered by the Control Software?
If the charger for your Shure Microphone system is not being discovered by the Control Software, ensure that the MXWNCS charger is not in High Efficiency Mode (indicated by a solid blue Microphone Link LED).
Why can't I connect to the Control Software from a PC for Shure Microflex MXWNCS8 Microphone system?
If you can't connect to the Control Software from a PC for your Shure Microphone system, try the following: 1. Ensure the devices are powered. 2. Make sure the PC and equipment are on the same network and set to the same subnet. 3. Turn off other network interfaces not used to connect to the device (including WiFi). 4. Check that the DHCP server is functioning (if applicable). 5. Ensure Bonjour is running on the PC. 6. If connected via Port 4 of the Audio Network Interface (ANI), ensure it is set to Switched Mode. 7. For the Networked Charging Station, ensure that it is not in High Efficiency Mode (Link LED indicator illuminated blue). 8. Download the latest version of Adobe Flash®. 9. Check that Windows firewall settings are not blocking Shure software. 10. Set the router to not...
General| Type | Wireless Microphone System |
|---|---|
| Modulation | GFSK |
| Power Supply | AC power adapter |
| Network Interface | Ethernet |
| Connector Type | RJ45 (Network), IEC (Power) |
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