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Shure Microflex - User Manual

Shure Microflex
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©2013 Shure Incorporated
27A20830 (Rev. 3)
Quickstart Guide
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Printed in USA
Microflex
®
Wireless Systems

Table of Contents

Questions and Answers

  • P
    Patrick MooreJul 27, 2025
    How to troubleshoot no or distorted audio in Shure Microflex?
    • S
      Susan PierceJul 27, 2025
      If you're experiencing no or distorted audio with your Shure Microphone system, several factors could be the cause. First, check the cables to ensure they are properly connected. Confirm that the transmitters are powered on and the channels are un-muted. Use the MXW control software to check the input meters on the Monitor tab, and attenuate if the channel is clipping. Also, examine the output meters on the Audio Network Interface (ANI) front panel and in the ANI control software, using headphones to listen to the audio from the ANI, attenuating if necessary. Ensure the output level of the ANI matches the input of the connected equipment. Finally, verify that APT is not performing a spectrum scan.
  • J
    Joan LloydAug 1, 2025
    Why is RF interference causing audio drop-outs in my Shure Microphone system?
    • J
      Joshua LawrenceAug 1, 2025
      If RF interference is causing audio drop-outs in your Shure Microphone system, and the audio is intermittent, you can perform a Spectrum Scan to monitor RF interference. Additionally, try decreasing the channel count to see if the system is overloading the RF spectrum.
  • C
    Craig RobertsonAug 6, 2025
    What to do if I can't associate a component to a Group in Shure Microflex?
    • J
      jwilliamsAug 6, 2025
      If you cannot associate a component to a Group within your Shure Microphone system, and the device drop-down isn't displaying the desired component in the Group row on the Configuration tab, start by checking that all devices are powered on and connected to the same network and subnet. Then, open the Utility tab of the MXW Control Software and un-check the Configuration Filter to display all MXW devices on the network. If the device shows up as "OTHER", it is part of another Configuration; un-associate it by selecting 'none' from the Group row in that other Configuration. As a last resort, perform a factory reset on the device to clear any existing association.
  • M
    Michael QuinnAug 11, 2025
    Why is Network Audio LED flashing green on Shure Microflex Microphone system?
    • K
      Kathleen McmillanAug 11, 2025
      If the Network Audio LED on the Audio Network Interface or SCM820 is flashing green, ensure all devices are on and have a stable network connection. Use Dante Controller software (DC) to verify channel subscriptions.
  • E
    elizabeth95Aug 16, 2025
    What does red Network Audio LED mean on Shure Microflex?
    • S
      Sara CollinsAug 16, 2025
      If the Network Audio LED is red, check the master clock in DC (an MXWAPT must be master clock).
  • F
    flynnmollyAug 20, 2025
    How to fix 'off' Network Audio LED on Shure Microphone system?
    • L
      Lisa KingAug 20, 2025
      If the Network Audio LED is off, place the device in a Group to automatically route the audio. Ensure the subnet of the Access Point Transceiver's network audio settings match the subnet of the Audio Network Interface.

Summary

IMPORTANT SAFETY INSTRUCTIONS

Quick Start Guide

Getting Started

Initial steps to set up the Microflex Wireless system.

Connections

How to connect the various components of the MXW system.

Power Up

Steps for powering on the MXW system components.

Auto Setup

Automatic configuration process for the MXW system.

Using the Microphones

Instructions on how to operate the wireless microphones.

Power

Accessing the MXW Control Software

How to access and use the system's control software.

Associating Components to a Group

Troubleshooting

Audio

Solutions for audio-related problems like distortion or drop-outs.

System Setup and MXW Groups

Troubleshooting issues with component association and group setup.

Network

Network connectivity problems and solutions.

Factory Reset

SAFETY PRECAUTIONS

CAUTION

WARNING

Warnings about potential hazards like hearing damage and battery handling.

Shure Microflex Specifications

General IconGeneral
Transducer TypeCondenser
Polar PatternCardioid, Supercardioid, Omnidirectional
Frequency Response50 Hz - 17 kHz (varies by model)
Output Impedance150 ohms
Power Requirements11-52 V DC Phantom Power
ConnectorXLR
WeightVaries by model
DimensionsVaries by model

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