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Shure MXW Series - User Manual

Shure MXW Series
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©2014 Shure Incorporated
27WG20831 (Rev. 3)
User Manual
MXW
Microflex
®
Wireless Series

Table of Contents

Questions and Answers

  • H
    hallhaleyJul 26, 2025
    How to troubleshoot no or distorted audio in Shure MXW Microphone system?
    • H
      Hayden BennettJul 26, 2025
      If you're experiencing no or distorted audio with your Shure Microphone system, several factors could be the cause. First, check the cables to ensure they are properly connected. Confirm that the transmitters are powered on and the channels are un-muted. Use the MXW control software to check the input meters on the Monitor tab, and attenuate if the channel is clipping. Also, examine the output meters on the Audio Network Interface (ANI) front panel and in the ANI control software, using headphones to listen to the audio from the ANI, attenuating if necessary. Ensure the output level of the ANI matches the input of the connected equipment. Finally, verify that APT is not performing a spectrum scan.
  • R
    Robin JonesAug 5, 2025
    What to do if I can't associate a component to a Group in Shure MXW?
    • M
      Maria SwansonAug 5, 2025
      If you cannot associate a component to a Group within your Shure Microphone system, and the device drop-down isn't displaying the desired component in the Group row on the Configuration tab, start by checking that all devices are powered on and connected to the same network and subnet. Then, open the Utility tab of the MXW Control Software and un-check the Configuration Filter to display all MXW devices on the network. If the device shows up as "OTHER", it is part of another Configuration; un-associate it by selecting 'none' from the Group row in that other Configuration. As a last resort, perform a factory reset on the device to clear any existing association.
  • J
    Jennifer TurnerAug 14, 2025
    How to fix 'off' Network Audio LED on Shure MXW Microphone system?
    • M
      Michael GilmoreAug 15, 2025
      If the Network Audio LED is off, place the device in a Group to automatically route the audio. Ensure the subnet of the Access Point Transceiver's network audio settings match the subnet of the Audio Network Interface.

Summary

System Overview

Features

Details the key features of the MXW system, including audio quality and networking.

Component Overview

Describes the main hardware components of the MXW system.

Hardware Description

Networked Charger (NCS)

Explains the hardware features of the Networked Charging Station.

Microphone Transmitters

Outlines the different types and features of MXW microphone transmitters.

Installation

Power the Hardware

Instructions for powering up the MXW system components.

Connect the Components

Guide to connecting MXW system components using Ethernet.

Accessing the MXW Control Software

Steps for accessing and using the MXW control software.

Setting Up the System

Overview of Groups and Configurations

Explains how to organize system components into groups and configurations.

Associating Components to a Group

Linking Microphones

Wireless Management

Overview of Channel Coordination

Scanning Available RF Spectrum

Setting RF Power

Networking

Advanced Setup

Software

MXW System Control Software

Details the MXW system's primary control software interface.

Additional Topics

Troubleshooting

Offers solutions to common problems encountered with the MXW system.

Microflex Wireless Specifications

MXW System

MXW Transmitters

Access Point Transceiver (APT)

Provides detailed specifications for the MXW Access Point Transceiver.

Audio Network Interface (ANI)

Lists technical specifications for the MXW Audio Network Interface.

Safety Information

Certifications

Shure MXW Series Specifications

General IconGeneral
Battery LifeUp to 9 hours
System TypeDigital Wireless
Wireless TechnologyDECT
Dynamic Range>120 dB
Total Harmonic Distortion<0.1%
Operating RangeUp to 100 m (line of sight)
Transmitter TypesBodypack, Handheld
Operating Range (typical)Up to 100 meters (line of sight)
Frequency Range470 - 614 MHz (Region-specific)
RF ChannelsUp to 12 (depending on model)
Operating Range (line of sight)Up to 100 m
Operating Temperature-18°C to 50°C
Storage Temperature-29°C to 74°C (-20°F to 165°F)
Humidity0 to 95% (non-condensing)
Latency2.9 ms
Latency (alternative)2.9 ms
Power SupplyRechargeable battery

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