is flashed in the WWB inventory display, allowing for remote identification.
Hardware Identify can be triggered from the receiver by pressing and holding the enter button for at
least 3 seconds. Click the Dismiss button on the WWB Inventory screen to exit the function.
Firmware Updates
Firmware is embedded software in each component that controls functionality. Periodically, new
versions of firmware are developed to incorporate additional features and enhancements.
Firmware Versioning
When updating receiver firmware, update transmitters to the same firmware version to ensure
consistent operation.
The firmware version is numbered in the form of MAJOR.MINOR.PATCH (e.g., 1.2.14). At a minimum,
all devices on the network (including transmitters), must have the same MAJOR and MINOR firmware
version numbers (e.g., 1.2.x).
Downloading and Updating Firmware
A free Shure Update Utility tool is available by visiting www.shure.com. The Shure Update Utility is also
bundled with Shure Wireless Workbench software.
Refer to the help instructions to use the Shure Update Utility.
Updating the Receiver
CAUTION! Ensure that receiver power and network connections are maintained during a firmware
update. Do not turn off the receiver until the update is complete.
1. Connect the receiver and computer to the same network.
2. Open the Shure Update Utility.
3. Click on the firmware tab to find available updates.
4. Use the Import button if manually importing firmware files.
5. Click the Update Device tab and check the Version to install box next to each device.
6. Click Send Updates to load the firmware to the networked devices.
7. When the download is complete, the receiver will reboot with the updated firmware installed.
Updating the Transmitter
To update transmitters, download firmware to the receiver. You can download firmware for handheld
and bodypack transmitters, or for boundary and gooseneck transmitters. The receiver sends firmware
to the transmitter using the IR Sync window.
1. Press menu while holding the enter button to access the advanced menu. Use the menu button to
navigate to the update menu.
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